unable to get to log on screen

Microsoft Windows xp home edition with s...
August 15, 2010 at 08:11:51
Specs: Windows XP
My computer can't seem to go any farther than the xp loading screen. Before it gets to the log on screen, it turns black and my computer restarts. what's wrong?

See More: unable to get to log on screen

Report •

#1
August 15, 2010 at 08:30:10
... try tapping <F8> <key> at bootup select "Last Known Good Configuration"

http://support.microsoft.com/kb/315222

.

... Posting is provided "AS IS" with no warranties
http://a.imageshack.us/img833/1862/...
Grrrr... ...im


Report •

#2
August 15, 2010 at 09:06:52
i tried that and it didn't work
i also tried rebooting it in safe mode and it didn't work
no matter what i do, the log in screen only shows for a second and then my computer restarts

Report •

#3
August 15, 2010 at 09:15:44
... bootup with XP cd to recovery console (< click "how to"... 6 steps)

... then type chkdsk /p [press enter]

.

... Posting is provided "AS IS" with no warranties
http://a.imageshack.us/img833/1862/...
Grrrr... ...im


Report •

Related Solutions

#4
August 17, 2010 at 21:46:18
I also had this problem recently with a laptop of mine.

My issue was two-fold. I had a bad memory chip as well as a failed hard drive.

After replacing the bad memory chip and installing a new hard drive (and reinstalling the OS) I had no other problems.

I realize that if you can't even get up to the login screen you cannot even begin to troubleshoot these issues. You may do best by taking your machine to a qualified repair technician.

If it's worth doing, it's worth doing right.


Report •

#5
August 17, 2010 at 22:39:03
I'd be inclined to suspect RAM, if situation no better after running the ckhdsk routine as per "Mavis...". If you have two or more RAM sticks installed... reduce to a single (min of 128Meg); trying each in turn...

Incidentally make/model of PC/laptop is always useful to have here...?

Aslo... likely you have precious files, pics, etc. on the drive that wouldn't like to lose? Presuming so... might be wise to consider safeguarding those first?

Get yoursef a copy of knoppix or ubuntu (linux variants on a cd/dvd) and boot with that. It will allow full acess to th hard-drive and allow you to copy all those files etc. to external media (CD, DVD, another (usb connected) hard-drive).

Verify copies are accessible on at least one other working system; then you can safely set about resolving problems as posted? knoppix.com, ubunty.com both have free ISO files to download and burn to a DVD; then boot wit that DVD.

Ensure the first boot device is set to CD/DVD then HD of course... when booting with a CD/DVD.


Report •

Ask Question