Unable to access my normal Windows,up,or down features tools

June 27, 2013 at 21:23:07
Specs: Windows XP
I went to turn PC today and, found Nothing I have ever seen before a msn and Google bunch of adds wanting me to utilize their service which by the way I do not use either! I desire my old home page back, with the "Regular Old fashioned tool bars on top and the selections thet pop up from when uou move you curser down to that area, I also had a side window, where you could select music set up to listen to CD's I have on my Pc or ones I am looking at buying.ANY HELP to a Person who never had a PC till the last semester of College, Thanks e-mail if I can get to it THANKS

edited by moderator: email removed

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June 27, 2013 at 22:59:29
You can start by running malwarebytes:


and see if it finds anything. Has anyone other than you been using the computer?

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June 28, 2013 at 02:02:52
Email replies are not a feature of this help forum... you need to return to the forum for replies. You should also remove your email address unless you don't mind tons of spam.

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June 28, 2013 at 13:52:24
After running MalwareBytes, also run this toolbar remover:

Usually addon toolbars are wither pointless or malware so I normally use the Delete button on the above program. If there is any toolbar you MUST have it can be easily installed again.

Always pop back and let us know the outcome - thanks

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