Un able to boot system at all

March 27, 2009 at 21:43:08
Specs: Windows xp
Ok,I have what was a dell Inspirion 8500 that was having issues. I took it to a shop and they exclaimed that it had a broken mother board(thanks dell)The tech explained that he had installed parts from Lattitude d800 and had changed the bios also during this repair I had a wireless modem installed also, It worked fine for about one week or about 10 start ups.

When I try to turn on the computer I get a blue screen that reads "unmountable_boot_volume" and the following code 0x000000Ed(0x823dc900 OR 0X82395368 OR 0X82397900,0x000009c,0x00000000,0x00000000) When I run a diagnostics It comes up with a DST SHORT TEST Failure and a code of 1000-1046.

Can Any one Please Help me or is the computer now scrap?

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March 28, 2009 at 04:59:27
Error Message When You Restart Your Computer
or Upgrade to Windows XP

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March 28, 2009 at 05:38:37
Isn't the shop's work under warranty of some sort? Take it back to the guy who fixed it.

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March 28, 2009 at 05:43:10
I don't think it is scrap.

Being taken apart means everything was disconnected and reconnected. Something may be loose. Ribbon cable...

Being transported can also loosen a cable.

When a computer is turned on, the heat expands the parts and when turned off they contract. After ten up and downs the tenth time may of been the one that made the finale disconnection.

Unplug it. Open it. Make sure all ribbon cables are firmly seated on Hard drives , cdroms and on the mother board.

Hope this helps

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Related Solutions

March 28, 2009 at 10:43:48
Unless hard drive is toast, fix is straightforward.

Boot into recovery console - http://support.microsoft.com/defaul...

chkdsk c: /p
fixboot (answer Y to any prompts)

Then exit to reboot - hopefully XP will load normally. If not post back.

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March 28, 2009 at 11:41:41
First, thank you for your help everyone.

Ok It has been about a year since parts replacement so warranty is not an option.

The idea about running Chkdsk assume that you can get to the recovery console.

When I turn On the computer I get the black screen that reads unexpected shut down do you want to start in Safe,Safe with networking,safe with command prompts,If I select any of these I get a screen of multi disk partition and abunch of stuff like that,then the BSD that says"Unmountable_Boot_Volume" and the codes listed above in original post.

the only thing that I can do is restart the computer from cold start with dell diagnostic Disk in Drive it will run Diagnostic but when completed it will give dos prompt but I dont know what to do with it.


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March 28, 2009 at 13:06:07
Did you read my link to how to start recovery console? Ideally you need to boot the machine from an XP install CD (this will bypass problems with the XP installation on the hard drive as it boots from CD). If you haven't got an XP install CD, but you have got a floppy drive, you can get into recovery console using the 6 XP boot floppies (alternative way of starting an install). These can be downloaded from here:-


When you've created them, boot the machine from them, then choose recovery option (as per that link).

To check if the hard drive is ok, go to its manufacturer's website and download their diagnostic tool (they've nearly all got one).

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March 28, 2009 at 14:54:00
I did read it but I still cannot get it to boot from or appearently read from the Disk drive

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March 29, 2009 at 08:52:08
You're trying to get it to boot from either an XP install CD or an XP install boot floppy - NOT from the hard disk drive.

Have you got an XP install disk - if not read my previous post about how to get the 6 boot floppies. If you have install CD, make sure the bios is set to boot from CD (first screen when it boots should tell you how to get into bios settings to check/change if necessary - usually Del or F2 key). It will prompt you to press any key to boot from CD - do so, then follow earlier instructions.

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March 29, 2009 at 11:32:24
I Do Not have a floppy drive ,But what I do have is a cd disk drive,which is where I have been trying to start from.
I start the computer then at dell splash screen I push F2 which take me to the set up screen if I change the start bios to boot from CD disk It states that this is not a ISO 9660. so I think the Hard Drive is gone
Bear in mind we are talking about a laptop.

Thank you

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March 29, 2009 at 16:43:54
First let me say that I Appreaciate all of your help every one ,but after3 hours on the phone with the dell tech from MUMBAI. we have come to the conclusion that the hard drive is bad and needs to be replaced. Which is what I have suspected all along.


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May 14, 2009 at 09:36:58
i have same code "DST SHORT TEST Failure and a code of 1000-1046. " is there anyway to get the data from the hard drive without paying geek squad 360 dollars to do it

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May 14, 2009 at 15:11:24
Depends - you need to connect the drive to another machine (desktop) & see if it can be accessed. If machine recognises it but you can't see the data, data recovery software might work - getdataback from runtime is very good, though not free. It does have an evaluation mode which lets you see what it will recover if you pay for it.

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