trying to reinstall XP from Dell Recovery CD

Microsoft Windows xp home edition sp2b
December 30, 2009 at 04:54:56
Specs: Windows xp
Hi all
My computer has been acting up the last few months(dell dimension 5000) so decided to try a repair from the recovery cd you burn when you first get your pc.I get about half way through the repair then a box pops up saying The software you are installing for this hardware USB2 host controler 265c has not passed windows logo test do you want to install or not,when I click on yes it carrys on to another popup saying much the same thing but by this time I can not use my mouse or key board so I am stuck there. Was thinking of doing a clean install but when i switch the pc back on it carrys on from about half way through the repair.is there anyway I can get round using my mouse or how do I start the cd at the beginning again.
Many thanks
Keith

See More: trying to reinstall XP from Dell Recovery CD

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#1
December 30, 2009 at 05:03:32
Try pressing Ctrl-F11 upon boot. That will restore to Factory settings. Hopefully you already backed up your data.

LIR


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#2
December 30, 2009 at 05:22:30
Also try disabling your Sound/Audio in Bios, then continue the Windows install
Once Windows is finally installed (without sound of course)
Then go back to Bios and re-enable it, and start Windows back up again

It sounds (excuse the pun) as though you had a later Service Pack installed (with updated sound drivers) than the Service Pack on the setup CD you are trying to repair with
So make sure to also update to Service Pack 3 after repairing Windows: http://www.microsoft.com/windows/pr...


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#3
December 30, 2009 at 06:28:11
Hi guys
Ok disabled sound/audio and got a bit further on but now I have a box saying,
Setup canot copy file cmprops.dl-.
Ensure that disc labeled windows xp home edition service pack 2 is in drive section below or provide location.
Copy files from E:\ 1386
tried looking at other files but donot realy know what i am doing.Any help much appreciated
Keith

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Related Solutions

#4
December 30, 2009 at 06:32:17
Try removing one stick of Ram

Basically your computer probably came out with 256Meg (or something) and you have updated it

I know that's strange, but its worked for me

Again when fully setup, put the ram card(s) back again


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#5
December 30, 2009 at 06:37:20
Ok when I said, tried looking at other files but donot realy know what i am doing, what I realy mean is when it comes to computers I,m a bit thick. lol
When you say ram do you mean memory as I,m sure it came with a free memory upgrade.

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#6
December 30, 2009 at 06:40:34
Hmm, yes I mean memory

But, I'm concerned that you may not be experienced enough for this fault condition

I am going to post a couple of guides
Note: These guides (if followed precisely) will remove all your data and Windows files (ie everything)

Microsoft's Windows XP Professional Repair Install step by step (* Including Delete Partition)
http://www.windowsxpprofessional.wi...

Microsoft's Windows XP Home Repair Install step by step (* Including Delete Partition)
http://www.windowsxphome.windowsrei...

* Warning deleting the Partition will remove all User data and Windows system files


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#7
December 30, 2009 at 07:16:22
Hi
Tried removeing som ram but still the same copy error.
Thanks for the links but when I turn the computer back on it carrys on from where I shut it down ( roughly half way through the repair) is there a way I can get it to start at the begining of the cd so I can try a clean reinstall as in your links.

Keith


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#8
December 30, 2009 at 07:25:14
Some computers have a key to press to select "Boot from CD"
This key could be F10 or F2 or some other function key

When you turn on your computer from cold start (ie not reset, but actually power off then power back on again)
You should then see this key prompt on screen (it sometimes gives you a couple of secs only to press the correct key


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#9
December 30, 2009 at 10:54:00
And to be sure... have you anything on the drive as is you wouldn't wish to lose - i.e.personal files/data, pics, music etc.? If so may be wise even at this late stage to safeguard that first? Otherwise you lose it all not the least using any restore to factory gate etc/ stae; and similarly when doing a "fresh" re-install... So is data safe - first...?

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#10
December 30, 2009 at 11:17:20
Hi all
Many thanks, especialy to kimsland.All sorted with a reinstall.
Keith

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#11
December 30, 2009 at 12:39:23
Good to hear... For the future... ensure that at regular intervals you copy all your data (files, pics, music etc.) to optical-media - for safe keeping... Then you have one less item to be concerned about in event any further troubles...

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#12
December 30, 2009 at 14:10:37
Thanks for the update

Make sure to re-enable sound and also do all Windows Security Updates

Also I prefer Free Avira Antivirus: http://www.free-av.com/


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