transcend 250gb hard disk led is not blinking

August 9, 2011 at 22:00:32
Specs: Windows XP, 512mb
i bought transcend 250gb external hard disk 9 month ago and it was working properly till this june month but after that it is not working ,the led light is also not blinking . but from few days it comes for 1 minute and then again goes off

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August 10, 2011 at 01:28:08

From a troubleshooting perspective there's a handful of things to consider. We should start from the ground-up. Let's consider the following:

- Is the device receiving electricity? (If you plug something else in that same socket, does it turn on?) <check this one when your hard disk is NOT working>
---- If the answer is yes you may have a fault in the electrical wiring to the device.

- Does the device have a toggle or similar switch to turn on? If it is fouled you may not be making a good electrical connection. <play with the switch; does it flicker or give you unpredictable results?)
---- If the answer is yes you may have a faulty switch (or button, etc.)

- Does the device make (excessive) noise when it is turned on?
---- If a lot of noise, or a scraping or grinding sound, you have a physical issue with your hard drive. A protectionary measure may be the auto-off feature which you could be seeing.

- Is the device plugged into your computer? (We want a good connection)
---- If no, you should plug it into the proper port-type (such as a USB?)
---- If yes, please ensure you're plugging it into the proper port-type (if not the proper port-type you could be causing an electrical short; check the device's documentation)

In any event, if none of the above helps you may do best by checking the owner's manual or searching for one on the Internet (usually available for free in .PDF form.) You could also take it back to where you bought it and have them take a look at it. In any event there's only so much that can be done vicariously. A tech may ultimately need to get his/her hands inside to resolve.

Good luck :-)

If it's worth doing, it's worth doing right.

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August 10, 2011 at 14:20:11
If you have NOT dropped the external drive

- the usb port (or TWO ports) you plug the external hard drive into MUST be able to supply 500ma (1/2 amp) of current

- external drives often DO NOT work properly when plugged into a port in a USB hub

- when you DO have the external hard drive plugged into a USB port it can work with properly, if you can no longer access data that you know is on the drive, you have probably damaged data on it, but you can usually access the data on it if again you use certain programs to repair the data damage

More info...

Troubleshooting USB device problems including for flash drives, external drives, memory cards.
See Response 1:

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