To reinstall Win XP

Dell / DIMENSION 2400
May 10, 2010 at 13:38:43
Specs: Windows XP
I formatted and reinstalled Win XP on Dimension 2400, but this time around 13 minutes to finish, I got prompted:
"INF install failed. reason: handler and parameter error"

It got up to "13 minutes to complete" and it froze.
I tried 3 times with same result.

See More: To reinstall Win XP

May 11, 2010 at 10:11:16
The INF is a file trying to install a driver file. It is trying to install an incompatible driver which is causing a conflict with another device.. Try pulling any new hardware you have added to this computer since the initial purchase.

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May 12, 2010 at 13:00:13
Thank you for advise.

I did remove all the divices, and tryed again with same result.
(It supposed to install in 39 minutes but, like last time it took 4 hours to finally get "Inf failled" prompt)

Something is definiterly wrong, could it be malware or hackers

In the past it took only 39 minutes to reinstall Win xp.
without a problem, this is the 1st time re-install since I switched ISP to Shaw Cable fast internet connection.

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May 13, 2010 at 11:06:12

re: ISP : I noticed change in my computer after switched to faster connection, felt that been hacked,
this time when I reinstalled as previously, I noticed that there are one patitioned and one unpatitioned(8mb),
if I am right there was no unpatitioned parts in HD before, that why I suspected Hacker may have done something...

re: Reintall: Yes, I did follow the instruction on CD, I did choose the patitioned portion to reinstall, then I
chose "Format all" then it strted to install all files, then prompted that it will take approx. 39 minutes to complete, strange thing is that it took 2 hours to install first 20 minutes of files then prompted:" INF files
install failled, Reson: parameter and handler error", then went for another 1 hours to say "13 minutes more
to complete installation" and froze.

What could be the reason and what can I do to reinstall Win Xp?

Thank you for your atte.

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Related Solutions

May 13, 2010 at 11:35:02
"I did remove all the divices"
does this include internal PCI cards?? (eg. wirelewss card or video card.)
"I noticed that there are one patitioned and one unpatitioned(8mb)"
this unpartitioned 8mb space is common in xp installs
"this is the 1st time re-install since I switched ISP to Shaw Cable fast internet connection"
If you think that is the problem, pull the network cable and format. (although I think it has nothing to do with it).
are you using the windows cd that came with the 2400?? (it says dell on it)


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May 13, 2010 at 18:58:42
Yes I am using CD that came with Computer, special disc made by Dell for Dell computer.

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May 14, 2010 at 07:51:18
This is Dell system; and you have Dekk supplied disk?

You refomatted the drive - actually the original XP partition?

IF this a typical Dell system than at the physical start of the drive there is small (8Meg...?) hidden partition. That contains all the drivers etc. for the system and is used to restore the system as was at delivery (and all dat is lost...).

Also there is a specific routine for using that "recovery disk" which is what Dell etc. usually supply these days (and have for XP systems generally).

And one can also invoke/use an F-key combination to the same end... But if you have reformatted the original "visible" Primary partition - that "may" not work now...

Do you have the manual for your Dell; and have you read it to see if italks about about recovery/restore options/routines?

If no manual then it can be downloaded (usually) from Dell support; and also a google for "Dell Dimension 2400 recovery (or restore - whichever)" - no " " - will likely produce useful "how to" info. about it?

Is the disk you have a full version XP; if not then it is almost certainly a recovery/restore disk...; and you cannot do a standard XP installatin with that - only a version of the recovery/restore routine...

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May 14, 2010 at 11:06:21
"IF this a typical Dell system than at the physical start of the drive there is small (8Meg...?) hidden partition."

The 8meg is probably a typo. An OEM hidden recovery partition will be several gigabytes. It can be at the beginning of the drive, or at the end.

The three most important things in computing:
1. Backups, 2. Backups and 3. Backups.

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May 14, 2010 at 11:38:09
Dell D 2400 came withManual and Home Edition of Win XP, its full version.
But did not come with recovery disc.

In the past I did reinstall with ease in 39 minutes, I think I did reinstall 2 ~ 3 times in past few years, so nothing is missing just this time for unknown reason it takes 3 ~ 4 hours to prompt
"13 minutes to finish"
Whay it takes hours instead of usual 309 minutes?

What can cause it?
Could be Virus? Malware? of Hackers intervention?

Thank you for all who replyed, I am learning a lot.

Thank you !

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May 14, 2010 at 13:35:20
mmm - Home edition full version... An early Dell build I suspect as later all one got was the dreaded recovery disk(s)...

There's nothing on the drive you wish to preserve? If so then you might benefit from totally resetting the drive back to near factory gate status - using a mid-level format (often nowadays miscalled a Low Level Format). One writes zeros to the drive... OR run Killdisk routine - to totally obliterate the drive and "anything" on it - wherever it may be hiding... Then try a re-install afresh; using setup to partition the drive into a Primary (some of the drive - not all of it); install OS. Then use disk admin to configure /format balanne of drive...

Have you run a a full disk check routine; using utils from Dell - even better the website for the drive itself?

Also - how much RAM installed; and how many sticks?

If two or more - reduce to a single stick - min of 128Meg. Redo reformat and re-install routine - in other words start afresh to install OS. If fails with one stick try the next and so on...

This as you "may" have a RAM issue - failing one stick or more...

Clean edge contacts on RAM with a soft (pencil) erase; and ensure the stick is securely installed etc...

Also what type of HD - EIDE - or SATA? If the latter then you need to supply SATA drivers early in setup routine; or slipstream into the CD...

Any of the above may have an impact here; hard to say at a distance; but worth to try the RAM issues first? Each re-install attempt reconfigure etc. the drive as just above...

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May 16, 2010 at 13:19:06
1)run Killdisk routine -

How can I run Killdisk ?
Do I start Computer with the Dell Win Xp CD in it.
Then what should I do??????

2)re-install afresh; using setup to partition the drive into a Primary (some of the drive - not all of it); install OS.

Ok., I click setup, the page open and what should I choose
from the Setup menu ??????

My knowledge of computer is at advance beginer level.
I did star from Win 95, very little knowledge of DOS.

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May 16, 2010 at 15:19:26
I seen a few of the 2400's, they came with a full xp install disk
and a 2nd disk with drivers. Boot with the xp cd & delete all
partitions, then recreate (probably 2) primary partitions. Then
continue to install xp on the c drive. Do a full format when given
the choice. They have ide drives.


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May 16, 2010 at 21:45:56
You may need to choose 'custom installation' to access the partition/format options.

You have to be a little bit crazy to keep you from going insane.

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May 17, 2010 at 00:02:53
"...Boot with the xp cd & delete all
partitions, then recreate (probably 2) primary partitions. ..."

Ought that to be create one Primary and and Extended partition; Primary for OS etc... and Extended for data etc...?

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May 17, 2010 at 06:57:23
Delete and recreate;

I have very limited knowledge of DOS.

So to delete I star computer with CD and choose set uo or Repair?


To recreate partition, how?

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May 17, 2010 at 07:20:28
Boot up with the disk; opt for a new installation - and if I remember correctly (been a while since...) - it will aks if you wish to repair any version already there; to maintain partitioning as is etc...

Op to delete anything already present; and also to reformat - and if possible create a Primary that does not encompass (use) the whole drive. Leave a decent space for an Extended partition - which will be created/formated later from with XP itself - and used for data only...

These links may also be of help in understanding the process more fully...

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May 17, 2010 at 07:31:46
Also have a read of the Dell manual for that system:

and especially page 68 or thereabouts...

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May 17, 2010 at 15:18:07
Thank you.

I will try to do it.

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May 20, 2010 at 12:35:00
Ok ! I got on Repais Console and I did type:
c:\WINDOWS > chkdsc

I Got following prompt:
"The volume appear to be in good condition and was not checked.

Use /p if you want to check the volume anyway"

I did type:
C:WINDOWS> chkdsc/p

for both above I got proptede:

"Command is not recognized"

Then I did delete all partitions and re created new partition and formated and now its in process of reinstalling Win Xp,
Again its taking so long to reinstall, its not normal.
Something is wrong.

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May 20, 2010 at 13:02:46

details all the RC commands etc. and from which you will see you were using incorrect syntax for chkdsk.

Although I doubt the drive is faulty - but who knows... - run a proper chkdsk routine as above. Even better go to the Dell site and download their set of utilities for your system - especially those for the hard-drive...; and then run a full disk check.

Presumably you have read through the manual as posted above? If so then are you following the method they outline for an installation afresh...

And to confirm - you do have full version (probably Dell badged) XP CD - it says that on it; not a Dell badged recovery disk...?

Also have you removed everything from the system - other than the graphics adapter etc; and of course have left the cd/dvdrom in place...

is another how to install XP guide...; and note the writer suggests that if the system stops for an age... simply reboot...?

And this from within Dell support area for a 2400:

and the 3rd option there is:

From the above... it would appear that there is (was?) hidden a partition on the drive... and that Dell allowed the three options in their reference above? So again also read thru the manual (as posted ealier) and also the above site (and perhap have a trawl around the Dell support area too to see what else is there of help?). A long shot is to contact Dell too (email or whatever; I have found them to be useful that way in in the past.

Also this Dell user group/forum is often extremely knowledgeable and helpful:

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May 20, 2010 at 13:14:46
I bought Dell Dimension 2400 few years ago and I had reinstalled 3 ~ 4 times Win Xp from Dell provided Full Version of Win XP Home edition without any problem.
(This shows that DEll CD is regitimate Full version, that I am following correct instruction to reinstall etc right?)

That is why I suspect there must be Malware or Hackers invasion of my Computer's HD, maybe left damaging virus on root partition(?) or something like that(?)

In case there is a virus files in HD, by deleting partition, re creating and formating would erase all the viruses?

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May 20, 2010 at 13:27:24
If you have Dell badged Full version and it worked OK in the past then part is OK...

Have a read though of the info I posted and then edited/added to immediately afterwards... and see if any of it helps...

A trawl out there does suggest nonetheless malware involvement... And a total wipe of the drive would be the way to deal with that... (Killdisk or similar; and also a medium level format - writes zeros to the drive). However before that route...perhaps also try the recovery options too as - described in the Dell links I posted immediately above?

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May 20, 2010 at 18:48:40
re:(Killdisk or similar; and also a medium level format - writes zeros to the drive).

Ok! I will try "Recovery option", but to speedup thing, could you explain step by step how to "Killdisk and medium level format are done?

Thank you for your time.

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May 21, 2010 at 01:49:46

Zero-fill etc.: (this one you need to read carefully...) Ithis one discusses various possible utilities and where they "may" be found)

and a couple of other sites for the util:

and this courtesy of DaveInCaps a while back: - although I think the download is now hard to find..

and this is where you can find just about all the test utils for the various makes of drive:

Although I would only go either Killdisk and/or an MLF (Zeros to drive) approach as truly last resort; having investigated all other avenues first - not the least discussions with Dell...

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