This PC is doing nothing

July 6, 2010 at 07:57:34
Specs: Windows XP
PC turns on get to my desktop screen then nothing can't do anything click on anything and all i get is the hourglass.. Did hear a beep come from my tower??

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July 6, 2010 at 10:40:35
Does the Mouse move the Hour Glass?

Have you tried Ctrl+Alt+Del then go to task manager to see if something is crashed?

Have you tried booting into safe mode?

Did you just recently install something (Driver, Update or any thing) just before this issue?

We need a lot more info.

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July 6, 2010 at 11:00:02
Yes the mouse moves the hour glass and yes I have tried Ctrl-Alt-Del and nothing happens.Have not installed anything and the only way to turn it off is to unplug it... have not tried safe mode....don't even know what that is.... I am computer challenged!! thanks for any help!!

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July 6, 2010 at 11:23:39
To get to Safe Mode tap F8 whilst booting. This gives a list from which you select Safe Mode. The importance of this is that it starts with minimal drivers so can narrow down the diagnosis if it then starts. The desktop will probably look weird (large) in Safe Mode, which is normal.

System Restore might help if it happened recently and you have an idea when.

Google is NOT the only Search Engine!

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July 6, 2010 at 12:51:52
Thank you!!! I will try this when I get home tonite....

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July 7, 2010 at 04:57:08

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July 7, 2010 at 09:04:42
That eliminates a bad driver or issues with auto start programs so the problem is most probably in a system file. You need to do a repair install of Windows from the original Systems disk that came with the system.

This will repair any corrupted systems files.

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July 7, 2010 at 12:24:58
Thank you again!!

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July 8, 2010 at 06:14:29
Ok now I can't seem to find the original disc that came with what? Geeezzzz.........

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July 8, 2010 at 07:36:32
Call the manufacture and have them send you one. May have to pay for it though.

You may have a recovery partition on the drive that can help you too. Either way the manufacture can help.

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