system restore is not working !!!

Assembled / Not branded
July 13, 2009 at 10:37:55
Specs: windows xp prof 32bit, intel core i7 920, msi X58 pro, 3gb ddr3 1333 ram, palit gtx 260 896 mb graphics

i am having a strange problem. whenever i go for system restore after rebooting message says that system could not be restored. i use norton antivirus 2008 , zone alarm pro, win xp sp2. i am noticing it for quite a few days. but ignored it because during those times i did not need system restore. but now i am facing a new problem that i can not use arrow keys & alphabetical, numerical keys during playing doom 3. but escape button , function buttons & windows button are working well. keyboard is all right as it is doing it's job in other programs. it is a ps2 keyboard. i changed the keyboard with another ps2 keyboard, i reinstalled keyboard driver , i reinstalled doom but the problem persisted.

for that above reason i wanted to use system restore. but i could not do it. does norton prevents system restore?

please help. how can i restore my system? is there any solution of weird keyboard problem. i even remapped keys in doom3. during remapping it is recognising the keys11 but during play no effect.

i think if somehow i can resore my system to an earlier time it will be corrected.

waiting for help. please...


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July 13, 2009 at 10:44:08
Try System Restore while you are in Windows Safe-Mode.

Using System Restore too many times can cause
more harm than good. After doing a restore
that does not fix a problem, then UNDO the
Restoration, and try another restore point, or
just do the UNDO.
Troubleshooting steps for issues when you try to use the System Restore tool in Windows XP
What is System Restore?

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July 14, 2009 at 11:39:29
many many thanks. system restore in safe mode did the trick as chuk 2 said. norton was the main culprit who prevented system restore even after uninstall. still do not know what happened to my keyboard. but at the end everthing is running fine. i even tried the method published at symantec site. but even after that system could not be restored. still start all programs menu shows norton link. i could not get rid of that. today i bought kaspersky internet security and discarded norton even if i had 155 days subscription remaining. kaspersky refused to get installed as there were some traces of norton. so i had to use 'your uninstaller' to clear the registry.then i could install kaspersky. but that annoying link in start all program menu still shows norton. i could not get rid of that. i removed norton properly from control panel add remove programs but norton was too obstinate to be removed. hope from now onwards system restore will work properly.
thank u all

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