System crashes when trying to view Flash Vids

Via technologies, inc. / Vt8367-8233a
December 23, 2010 at 10:35:43
Specs: XP Pro, 1.80 ghz AMD Athlon XP / 512 mb
This has a been a long drawn out process for me.

When I first received this system from my friend (asked me to fix it, so that he can give to his daughter for school work). What initially happened was that the system would reboot (sometimes bluescreen) whenever it detected an internet connection.

I checked for viruses, checked updated drivers, etc...It happened on both the nic and wifi cards.

To make a long story short, I reformatted the hd, same thing...then I replaced the hd and ram memory stick...same thing.

Yesterday, I got a new heat sink and checked to see if that might be what's causing it to crap out. It didn't blue screen this time, but, I still got the "Oh snap!" message from Chrome after about 2 1/2 episodes of a Flash vid.

I'm seriously suspecting that whoever had my bud's computer (he lent it out) might've tried to overclock it and now is causing the processor to crap out.

Does anyone have any ideas? I'm at my wit's end and would really appreciate the help. Thank you!

Note: I saved a bunch of the BSOD messages. Let me know if you need it.

See More: System crashes when trying to view Flash Vids

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December 24, 2010 at 06:23:47
If you suspect overclocking, just go into the bios settings and reset them to system defaults (usually F2 or Del key to get into settings, but some variations depending on make/motherboard - usually displayed onscreen briefly during boot). If machine crashing after a clean install, then must be a hard problem of some sort. Though normally you would get errors during the install process - you didn't say if this is the case.

also - only when it detects an internet connection? Does that mean it functions ok if the network devices are disconnected or disabled? what do you mean by 'detects an internet connection'. The machine has wired and wireless adapters - does it happen when only one is actually present (other removed or disabled)

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December 28, 2010 at 15:00:39
Hi, Steve! Thanks so much for replying. Sorry I've taken so long to respond. But, I've been doing some trial-and-error/process of elimination testing and here's what happened:

1. Removed wireless pci and played streaming flash vid on hardwire: Everything worked fine and watched about 4 episodes without a glitch.

2. Re-installed wireless pci and played streaming flash vid on wireless only (removed hardwire, but didn't remove nic card): Glitched after halfway through vid, but, only got Chrome's "oh snap" error folder. No BSOD. Rebooted and tried again. This time chrome crashed completely and got error message asking me if I wanted to restart chrome. (Yes, I tried different slots).

3. Removed wireless pci and left hardwire unplugged. Used Wifi USB adapter. Vid played about 2 minutes in and got BSOD!!!!

4. Rebooted. Removed Wifi USB adapter, plugged in LAN hardwire, watched vid about 1 minute in and...BSOD!!!!

This computer will spell the end of me. Any ideas on your end Steve? I appreciate your help!

(I've screenshots of the BSOD's for these last ones as well).

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December 28, 2010 at 18:56:51
Usually (but not always) BSOD's turn out to be hardware. A common cause can be a small amount of oxide on edge connectors. Clean them with a pencil eraser then re-insert a few times to clear oxide of the sockets themselves. Include your Wifi PCI card, LAN Card, RAM sticks, and any add-on Video card.

Make sure all connections are pushed firmly home. Re-inserting ribbon cables often helps.

We all live on a ball.

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Related Solutions

December 28, 2010 at 19:33:24
Also you should check to make sure you don't have Flashplayer 10.
Flashplayer 10 has been crashing YouTube in many browsers.

the only fix that worked for me is to uninstall Adobe Flashplayer 10 and reinstall Adobe Flashplayer 9.
Uninstall Flash:

Reinstall Adobe Flash 9:

If you see the specs of Adobe Flashplayer 10 it doesn't support Firefox/IE. unbelievable.

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December 29, 2010 at 07:00:18
Unbelievable yes. There are Flash Player add-ons for both Firefox and IE.

We all live on a ball.

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December 29, 2010 at 19:33:28
Hi, Derek! Thanks for responding. But, why would it happen (BSOD) when I'm using a USB Wifi Adapter? Still, I'll give it a try and see if it'll help.

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December 29, 2010 at 19:36:05

I'm actually using the most recent version of Chrome on that machine. Do you think that would matter? Thanks for you help.

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December 30, 2010 at 09:58:41
Re #6
Yeah, bit of a long shot I realise but just wondered if it was a general thing. Worth eliminating from the equation I guess.

We all live on a ball.

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January 8, 2011 at 18:10:42
Wow. Did everything that was suggested.

- I even added flashblock extension on Chrome, so that no flash (ads, etc...) would load.

-Removed AVG just in case.

-Cleaned every edge connector.

-Removed the wifi card (again) and tried to watch a vid through hardwire.

-Switched out the graphics card with one that I know works.

-Uninstalled Flash 10 and installed Flash 9.0.280.

-Did hard-reset of BIOS by removing battery from motherboard.

Still getting errors and BSOD!!!

For the love of all there no hope?! Please help!!!

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January 9, 2011 at 16:20:27
I'm about out of ideas too (you've done about everything).

Any file names mentioned on those BSOD's - if so they might give a clue?

Do offline saved video files play through?

You could run chkdsk /f (or even chkdsk /r if you can accept the time it takes) just to ensure there are no errors on the HD.

There is "Repair Install" tho I'm none too hopeful.

We all live on a ball.

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January 9, 2011 at 16:51:16
if you can download this and create a bootable dvd, boot from it , see if it picks up you wireless and see if you problem continues. Could eliminate hardware as a issue.


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May 22, 2011 at 08:57:20
I have been having a similar issue with my machine, people keep saying that it's hardware, but every time there is a flash update it happens again and it never has an issue in ubuntu (10.11 or 11.04) that I have as a dual boot on the machine.

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