Solved stop error 0x00000000 (0x00000000 0x00000000)

Nick Ritchie May 6, 2010 at 05:39:02

Sadly when I was recieing the BSOD and an error notice simular to yours "stop error" I finally had to reformat and reinstall the O/S :-(. As long as you are not losing any important data its only time you will lose.You will have to reinstall all of your programs and updates also ! Microsoft will supply you with step bty step install instructions or you can find them online with access to another PC ! Good Luck

XpUser May 6, 2010 at 06:34:55

BSOD... how to fix it? If that is all the info you care to give us, start HERE and work your way toward finding the right fix from the about 169,000 possibilities. i_Xp/Vista/W7User

SORRY! STOP: c000021a {Fatal System Error} The windows Logon Process System process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000). The system has been shut down. i surfed all over the web and i found out of date posts only... will U helpme? 10q

kx5m2g May 6, 2010 at 11:01:14

Can you boot into safe mode without getting the BSOD ? If yes, go to Event Viewer to learn more about the error message, or use a program like BlueScreenView: http://www.softpedia.com/get/System...

aegis1 May 6, 2010 at 12:02:58

✔ Best Answer

Here's Microsoft's advice on: How to troubleshoot a "STOP 0xC000021A" error http://support.microsoft.com/kb/156669 The three most important things in computing: 1. Backups, 2. Backups and 3. Backups.

thanks for replays but when i shutdown my windows XP pro sp3 always BSOD appears, dr.watson notices nothing and problem remains and as far as i can tell it seems is doing no harm to my computer but has become so annoyance as I must turn off the plug to shut it down. does anyone know how to fix it?

i am having a same prob.. i have to turn off the plug too.... what should i do?

Johnw October 24, 2010 at 03:50:36

stop error c000021a 0x00000000 (0x00000000 0x00000000) http://www.google.com.au/search?hl=...

XpUser4Real October 24, 2010 at 08:42:47

" i have to turn off the plug too" any time anyone pulls the plug out of a running PC they run the risk of damaging the motherboard. The safest way is to just press in and hold the button on the tower untill the PC safely shuts down. A new lesson learned. Some HELP in posting on Computing.net plus free progs and instructions Cheers

kx5m2g October 24, 2010 at 08:45:34

I would just add that after pressing in and holding the button on the tower untill the PC safely shuts down, you might then want to unplug the psu(or turn off the switch). It is possible that your computer is set to hibernate when pressing and holding the power button.