danodco December 7, 2009 at 02:14:05 Specs: Windows VP
My system is windows xp with 512 MB ram and 40 GB hard disk space. i installed bit defender total security recently since there was a virus in my computer. The computer then became very slow. Now after i enter my password in the user select screen the wallpaper show only and no icons. ctrl+alt+del don\t work either. only the wallpaper loads and then the pc is dead. i cant format my computer since i have important information in my C and D drives which i cant afford to loose.
I have tried restarting in safe mode and even system restore but none have been helpful. When i boot into safe mode a blue screen appears and the error is 0x0000007E. I don't know what to do. i need to get the information out and only then i can format the computer.
well, i went to the above said link. option 1 says that i should free up hard disk space which i can\t do because i can\t even get to my computer since the icon isn\t there. option 2 says that i must upgrade drivers. how can i upgrage these drivers. i can\t download them on another computer buy how do i get them into my computer.
i need step by step instructions since i and a begginer and am not able to understand some things
i know how to boot into safe mode but that dosen\t work eiter. the moment i choose safe mode from the advanced menu, a blue screen appears on which error 0x0000007e is displayed at the end and then the computer restarts.
OK we know the problem isn't just in the normal account. How large is your harddrive and how much free space was there just before the crash? My next suggestions would be to firstly verify the drive integrity by downloading the appropriate diagnostic tool for the make of drive you have. Those diagnostic progs run from either bootable floppy or CD. Be careful which tests you run as some will wipe the drive clean and at this stage that's not what you want.
If the drive passes the fitness test (and isn't overfull) then the next suggestion would be to do a repair instal of the operating system.
ok i managed to fix the problem somehow and everything is working fine. i was wondering which utility programs/ virus scan do you recommend for my computer keeping in mind that it not a new one. im using bitdefender total security 2010 now. is it a resourse hogger ?
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