Re: Sony CRX310S SATA 48X CD-R / RW / DVD Combo Drive
I discovered the following error on a relative's Dell computer after realizing the CD drive icon had disappeared from the My Computer window:
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device"
I discovered the problem after my family got cable Internet service a few days and and after I used anti-virus software on a relative's computer to stop users from getting redirected to sites other than the ones listed. I had uninstalled the CD drive, changed the registry, and restored files moved by the anti-virus programs. What should I do now to solve the problem?