slow and sound gone.

November 16, 2011 at 21:47:38
Specs: Windows XP pro
vgn b77gp Sound gone, slow as, can't get recovery up. Don't have disc. Do have a recovery disc from the nice people at Sony (bit reluctant to do more damage!)

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November 16, 2011 at 23:04:41
Writing your problem in shorthand does not help the helpers here. You need to provide more detail regarding your system and what you have tried so far.

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November 16, 2011 at 23:58:17
denby, my 2¢ worth, agreed about the info, but possible you've got some sort of nasty (virus, worm/trojan, etc.?). Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Malware Bytes (can't provide link, Google for location) seems to be the preferred remover, but I've run into a few it couldn't handle. Superantispyware seems able to handle all comers. (Info only. I’m not paid for recommendation. WARNING! FYI, a full scan on mine takes over an hour.) can do the job and you can get it free @:
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later. Suspect that when you ran the proggie, it installed a trojan.
If it turns out that you need to use it, be sure to update any cleaner prior to running. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
Disable 'restore' after cleaning and run it again (to remove any nasties living there, restart after cleaning) so the nasty doesn't get put back should you later ‘restore’.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
Ed in Texas

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