|You brought up a very sore subject, the very point of the post. I don't want Teleflora support @ $150 per month. I purchased a simple POS program, with a sever and workstation. I don't want their support nor do I need their support. |
Their system is the pits; they have made it impossible to keep the system running as is.
My other point I don't want them going into my system and changing things. How would I know if their looking at my data base.
One program with two computers so if I was busy I would be able to help two customers at the same time.
My workstation never has worked properly and still doesn't to this day. It's slow/locks-up and I can not get the printer to work, both my receipt and regular printer that prints the work orders.
Teleflora doesn't want you to call Dell for support, then they would be out $150 per month TIMES Maybe 30,000 users? What’s that come to.
My third point, I would have never purchased the system if I would have realized I would be locked into $150 maintenance a month. They waived it the first 6 months. Plus I only thought it was for question about the program. NO, 99% is re-configuring the system after something happens.
I was never told I would not be able to restore my system, I learned the hard way.
Many different problems have occurred with this system. Problems they have hidden from me, before I purchased the system.
THAT'S MY MAIN PROBLEM, THE BS GIVEN TO ME SO I WOULD BUY THEIR SYSTEM. I COULD NOT IMAGINE RUNNING 9 OTHER WORKSTATION FROM THIS SET UP.
Can you even buy xp-pro anymore? The program will only run on xp-pro, so I was told.