Security components upgrade

Microsoft Windows xp professional w/serv...
September 5, 2009 at 03:44:06
Specs: Windows XP
Am trying to link into online TV and have installed Sky Player. Since I was receiveing an error message, their support team directed me to This is a Windows security component upgrade window. However the button UPGRADE is shaded light grey and cannot be clicked. I have MS automatic ugradws turned on so it might be that I am already upgraded or that I am unable to do so for some reason. We have arrived at a bit of an impasse on this. Any suggestions?

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September 5, 2009 at 06:14:25
Run the DRM activex network component that pops up in the information bar of ie to install.

Silence is golden but duct tape is silver

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September 5, 2009 at 08:12:31
Thanks. I should have mentioned that I don't get a pop up on the information bar. I have often had them before but I haven't even got an information bar showing. I have a feeling that this may be part of the problem.

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