Screen went black with red lines. Now monitor doesn't work.

December 22, 2011 at 11:15:03
Specs: Windows XP
Dell desktop screen went black with red lines as I was playing Solitaire online. I shut the computer down manually by holding down the power button. When I tried to start up again, I can hear thecomputer running, but the monitor stays in hibernation mode. Also, lights on the mouse and keyboard don't light up. What could the issue be?

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December 29, 2011 at 12:18:30
If your computer isn't recognizing your keyboard and mouse and there's no visual whatsoever, it sounds like your motherboard might have fried. This can happen from holding the power button down too many times along with other events (power outages, not enough power, bad surges, etc).

I hate to say it, but unless your computer is under warranty, there is not a fix for this unless you buy a new MB and processor for that computer.

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