save as and open dialogue problem

February 23, 2012 at 13:11:06
Specs: Windows XP
I am helping a friend with her computer and discovered that when you try to click on a file located within a folder or from a thumb drive to open it it always pops up with the save as box.

When I right click to open the item open appears I click on it and I am again presented with the save as dialogue box. Can anyone tell me how I can fix this?

Thank you,

Ron


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#1
February 23, 2012 at 13:44:42
What type of file is it (eg .jpg or .exe or whatever)?

Does the same file type do the same thing if on the HD?

Always pop back and let us know the outcome - thanks


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#2
February 23, 2012 at 14:17:40
Derek,

It does it for any type file you try to open from HD, CD, thumb drive etc...

Now here is something interesting, I created a file in open office and saved it into a folder on her desktop that I specifically created for her. I exited the program and opened the folder on desktop, clicked on the file and it opened directly into the program no problem.


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#3
February 23, 2012 at 15:08:45
Only thing I can think of it is that it is the program exe files which are not functioning
Try the EXE fix from here:
http://www.dougknox.com/xp/file_ass...

If it helps then run your AV's because viruses often cause this. Also run MalwareBytes freebie which often finds and fixes nasties that AV's miss.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
February 23, 2012 at 15:12:40
Thanks Derek, I will give it a try.

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#5
February 23, 2012 at 17:32:15
These may give you some clues


The Save As dialog box is displayed when you use Windows Explorer to open an Office file after you install the Compatibility Pack
http://support.microsoft.com/kb/927223

Linked files "save as" instead of open in window
http://moodle.org/mod/forum/discuss...

Double click to open file performs a save as instead
http://www.oooforum.org/forum/viewt...


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#6
February 23, 2012 at 17:44:27
If the advice already given in this thread does not fix the issue please give a few examples of file types that do this and any that don't. I'm wondering if it is really
"all" or just Office type files.

Always pop back and let us know the outcome - thanks


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