Sata hdd error message

Madee from parts / Amd hammer
January 27, 2010 at 05:53:17
Specs: Windows XP, AMD64/1GB DDR

After installing a new Seagate SATA hard drive and setting it up as a boot drive, there are serious considerations about the status of this device when tested in the Windows environment.
While running the SeaTools for DOS, the Short test and the Long test showed a results of 0000, respectively.
Later on, while running the SeaTools for Windows software, the test produced conflicting results.
The resulting information from the Windows version are listed below:

Windows- Drive Not Ready.

Exception Processing Message c00000a3 Parameters 75b6bf7c 4 75b66f7c 75b66f7c.

I’ve been running this drive for about one week and the cable configuration for both SATA hard drive and SATA dvd are configured as per instructions from the User’s manual.
There was a sudden interruption about an hour or so before I decided to run these tests. While surfacing the Internet, the computer suddenly shutdown and rebooted for no apparent reason.

I have no technical skills in interpreting the Windows results of this hard drive test, but is hoping someone out there can understand the results from this test.
If you have any information about the results, please don’t hesitate to come forward because your input is sorely needed in this matter.

Thanks in advance for your time and consideration.


See More: Sata hdd error message

January 27, 2010 at 06:02:51
So you installed the Seagate drive and set as the boot drive.

Did you then install Windows on it?
If so, did you provide the SATA controller drivers at the start of the installation?

Your post isn't clear as to what hard drive you are actually running Windows on.

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January 27, 2010 at 10:14:34

This WinXP installation was done yesterday. It was done with a Restore job coming from a BootIT NG Image for DOS backup.

Getting back to your question, this Windows installation was done as usual by pressing F6 key and inserting the SiS 180 RAID media when requested to do so.
From that point on, everything went well, all the way to the finish.

After the os was installed, all Windows updates from their website were downloaded and installed.
From this point, a complete backup of that partition was done on two dvd discs, dated: 01/25/2010.

I am interested in finding the cause of this problem. For example, about an hour ago, the system froze up for about a minute, or less. Random freeze states seem to be an issue with this installation.

Specifically, I want to know more about the generation of the SeaTools for Windows error messages.

Hard Disk Boot Priority:

1. Ch3 M:. ST3320613AS Seagate Barricuda 320GB
2. Bootable Add-in Cards
3. USB-HDD0 [4GB Flash drive]
4. .Ch0 M: WDC WD1600SB 160GB

As you can see, I am booting from the Seagate 320GB hdd. Please note that the Seagate drive and the DVD drive are SATA products and are connected to the motherboard, and the Western Digital hdd is connected to Ch 0 I have not been able to find any conflicts on the motherboard connections.

Finally, there is a problem, and it’s causes lies somewhere on the system.
I will keep trying until something turns up.

Thanks in advance for any input you may have.

Flem Williams

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January 27, 2010 at 10:24:33
Look in device manager and see what listings you have for IDE ATA/ATAPI controllers. List them here.

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Related Solutions

January 27, 2010 at 11:11:45
These are the listings under Device Manage
IDE ATA/ATAPI Controllers:
Primaryo IDE Channel
Secondary IDE Channel
SiS 5513 IDE UDMA Controllers

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January 27, 2010 at 11:32:17
Look in Disk Management and see what drives you have listed there.

I don't know what you have but it appears you don't have any SATA controllers installed.

Are you connecting the SATA drives directly to the motherboard or to a controller card?

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January 27, 2010 at 16:21:09
SiS 180 RAID SATA Controllers installed on the Seagate drive.
Property Value
Type Fixed hard disk media
Vendor Seagate
Model ST3320613AS
Interface SCSI SATA-II
Serial Number 9SZ66QMK
Revision CC2J
Size 320 GBytes
Removable No
Location Bus=0, Logical Unit=0, Port=2, Target Id=2
Controller Buffer Size on Drive 16 MBytes
Capabilities DMA, LBA, IORDY_Disable, IORDY
PIO Mode Support 0 - 1 - 2 - 3 - 4
DMA SW Mode Support Not Supported
DMA MW Mode Support 0 - 1 - 2
UDMA Mode Support 0 - 1 - 2 - 3 - 4 (ATA/66) - 5 (ATA/100) - 6 (ATA/133)
Current UDMA mode 6 (ATA-133)
Support NCQ Yes
SMART Support Yes
SCSI RAID Controllers

Western Digital Harddrive:

Property Value
Type Fixed hard disk media
Vendor Western Digital
Model WDC WD1600SB-01RFA0
Disk Family ATA/100
Interface IDE ATA
Serial Number WD-WCANMK718555
Revision 20.00K20
Size 164 GBytes
Removable No
Location Primary Controller - Master drive
Controller Buffer Size on Drive 8 MBytes
Capabilities DMA, LBA, IORDY_Disable, IORDY
PIO Mode Support 0 - 1 - 2 - 3 - 4
DMA SW Mode Support Not Supported
DMA MW Mode Support 0 - 1 - 2
UDMA Mode Support 0 - 1 - 2 - 3 - 4 (ATA/66) - 5 (ATA/100)
Current UDMA mode 5 (ATA-100)
Temperature 37 ºC (99 ºF)
Rotational Speed 7200 RPM (Nominal)
SMART Support Yes
SCSI RAID Controllers
Attribute Name Attribute Value Threshold Value Raw Data
Raw Read Error Rate (01) 200 051 0
Spin Up Time (03) 183 021 3841
Start/Stop Count (04) 100 000 402
Reallocated Sector Count (05) 200 140 0
Seek Error Rate (07) 200 051 0
Power On Hours Count (09) 097 000 2218
Spin Retry Count (0A) 100 051 0
Calibration Retry Count (0B) 100 051 0
Power Cycle Count (0C) 100 000 395
HDA Temperature (C2) 110 000 37
Reallocation event count (C4) 200 000 0
Current pending sector count (C5) 200 000 0
Off-line uncorrectable sector count (C6) 200 000 0
Ultra ATA CRC Error Rate (C7) 200 000 0
Multi Zone Error Rate (C8) 200 051 0

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