Restoring data files

Compaq / Er917aa-aba sr1817cl na62...
December 30, 2009 at 14:25:57
Specs: Microsoft Windows XP Home Edition, 1.989 GHz / 446 MB
Ok. The old man needs some help. When attempting to boot up my wife received an error message stating that the system 32 run.dll file was corrupt and a system restore must be done. After trying every other option i began the restore proceedure. The restore wizard said that all data files and settings would be backed up and would not be lost. Bottom line...system is up and running fine. Just like out of the box. The few programs lost are no big deal but the word processing documents, address book, and pictures are very important. Can one of you computer geniuses please help. Where are these files and how do i restore them. The first 30 minutes of the restore process was spent backing up these files so they must be available somewhere. Please bear in mind that i'm not exactly a novice, but not too far up the ladder though.

Thank you for any help you may be able to offer. (word processor is ms works)

GRANDPA


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#1
December 30, 2009 at 14:34:42
I think there is a typo in your post.

stating that the system 32 run.dll file was corrupt...

Could it be a typo for system32/rundll32.exe?

i_Xp/Vista/W7User


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#2
December 30, 2009 at 14:43:17
Proofing again xp/vista user? :-)

What do you mean by system restore CHARLES DUECKER?

System restore in windows does not backup anything. This is accessed off the Accessories/system tools menu.

Then there is a system restore from the manufacturer.

So which did you do?

If you logon as administrator and go to documents and settings what do you see?


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#3
December 30, 2009 at 15:29:02
WANDERER - YOU ARE CORRECT REGARDING THE ERROR MESSAGE. THE ONLY RESTORE TECHNIQUE THAT I WAS ABLE TO USE WAS INITIATED BY HOLDING DOWN THE F10 KEY. ONCE STARTED THERE WAS A MESSAGE STATING THAT ALL DATA FILES WOULD BE BACKED UP. THEN THE PROGRAM WENT THROUGH A PROCESS WHERE IT SHOWED ME WHAT PERCENTAGE WAS COMPLETE AND HOW MUCH TIME WAS LEFT. DOES THIS SHED ANY LIGHT ON WHICH PROCEDURE I USED?

GRANDPA


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#4
December 30, 2009 at 16:48:38
"The restore wizard said that all data files and settings would be backed up and would not be lost"

There are usually two types of restoration in these OEM systems. One saves the files ( the option selected by this user ) and the other which is the "Factory Restoration" which wipes out everything.
The OP simply needs to search his drive for the backups. They will be in a folder somewhere on the drive Probably named BACKUP or something similar , likely on the root directory, and that folder will take up a lot of room.

Goin' Fishin' (Some day)


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#5
December 31, 2009 at 04:03:08
THANK YOU FOR YOUR RESPONSES. ESPECIALLY RICHARD 59 WHO IS IN FACT CORRECT. I FOUND THE BACKUP FILES IN THE REGISTRY WHICH WAS A GREAT RELIEF. I AM HOWEVER GOING TO TAKE THE COMPUTER TO A SHOP TO BE SURE THEY ARE PROBERLY RETRIEVED.

WANDERER, I'M SORRY THAT YOU ARE OFFENDED BY MY TYPING. I DO SO BECAUSE IT IS MUCH EASIER FOR ME TO SEE AND I AM A TWO FINGERED TYPIST!

GRANDPA


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#6
December 31, 2009 at 09:01:43
Though it is considered rude to be yelling in caps I never said a word about it.

My comment was xpuser seeing a typo in your message.


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