Solved Restored Thumbnail view all look faded

January 21, 2012 at 07:22:47
Specs: Windows XP
I recently had to do a system restore to an earlier date to recover from a malware attack. Now when I use Explorer to look at the contents of a folder the thumbnails all look faded. They don't have enough color or contrast. This applies to any kind of thumbnail, not just image files. Any new thumbnails that I create look normal. How do I fix this?

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✔ Best Answer
January 22, 2012 at 07:57:17
Yes, I think I know what you are seeing. It is similar to when you are set to "show hidden files and folders", that's why I wondered if they had somehow got their attributes set to hidden. First goof, I should have said try setting NOT to show hidden folders just to see if they then vanish. If so it can be sorted out.

Second goof regarding thumbnail deletion. Sorry, I was thinking of Vista and Windows 7 which have a thumbnail cleanup (delete) feature.

Might be interesting however to delete one of these files to the bin then restore it, just to see if it then puts it right.

Always pop back and let us know the outcome - thanks



#1
January 21, 2012 at 07:41:19
Try deleting the thumbnails cache and Windows will create new thumbnails next time you open the folders.

http://www.wikihow.com/Clear-the-Th...


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#2
January 21, 2012 at 10:40:17
I deleted all the thumb.db files on the system but the thumbnails are still faded when I open a folder and it creates a new thumb.db file for the folder. I think the problem is probably in the registry but I'm not sure what to look for.

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#3
January 21, 2012 at 12:18:10
Go to Control Panel > Folder Options > View and see if you are set to show hidden files and folders. If not try it and see if it makes any difference.

Otherwise delete the bad thumbnails - they should be replaced with new ones when the files are used.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
January 21, 2012 at 22:57:56
Not sure what you mean about deleting the thumbnails to create new ones. How can I delete the thumbnails without losing the file contents associated with the thumbnail?

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#5
January 21, 2012 at 23:04:29

I noticed a few other irregularities which may help to diagnose the problem. First, the faded thumbnails look like what happens to a normal thumbnail when you right click on it to open the drop down menu and then left click on the 'cut' function. That makes a normal thumbnail look faded with lower resolution like the problem I'm having. I've also noticed that the problem has changed the appearance of some of the folder thumbnails in addition to the file thumbnails in the folder. This is not the case with all the folder thumbnails but quite a few. If I change the settings to 'tiles' or 'icons' for a folder, the images for each file may still look faded. Certain kinds of files have not been affected by this problem. For example the 'exe' and 'dll' file thumbnails on the system have not become faded. It seems to have affected all the 'jpg' files and some other kinds such as 'txt', 'pdf' and 'wmv'. Hope these details will help to solve the problem. Thanks

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#6
January 22, 2012 at 07:57:17
✔ Best Answer
Yes, I think I know what you are seeing. It is similar to when you are set to "show hidden files and folders", that's why I wondered if they had somehow got their attributes set to hidden. First goof, I should have said try setting NOT to show hidden folders just to see if they then vanish. If so it can be sorted out.

Second goof regarding thumbnail deletion. Sorry, I was thinking of Vista and Windows 7 which have a thumbnail cleanup (delete) feature.

Might be interesting however to delete one of these files to the bin then restore it, just to see if it then puts it right.

Always pop back and let us know the outcome - thanks


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#7
January 23, 2012 at 23:59:29
I found the problem and you were right. All the faded files had their attributes changed to hidden. That's why they looked faded. It's been a major project going through the entire system looking for the hidden files and changing them back to normal. I'd love to get my hands on the author of the malware that did this. I'm partly to blame because I knew that the Adobe Acrobat application had a vunerability that needed to be patched but I hadn't done it. That's how the malware got into my computer.
Now I've got to figure out why IE8 has stopped recognizing my favorites folder. It says it's empty when I click on the favorites button but I've confirmed that all the favorites are still where they should be on the hard drive in the documents and settings folder. I may have to start a new post here to get some advice on that one too. Thanks for your help with solving the faded files mystery.

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#8
January 24, 2012 at 08:40:10
As you probably already know, the normal location for IE Favorites is:
"c:\Documents and Settings\<user>\Favorites".

It might be worth you copying the Favorites folder elsewhere for security while you investigate this issue.

There are quite a few Google hits for changing the location of favorites. I realise you don't want to do this but you might be able to work backwards as it were and fathom something out. There are also registry entries involved.

TweakUI also has a feature for changing favorites location - again this might give some clue as to where IE "thinks" they are.

This link looks particularly useful:
http://techpaul.wordpress.com/2008/...

I'm sure there is a way round this but it's not something I know about off the top of my head. Good hunting - glad to have helped on the first bit.

Always pop back and let us know the outcome - thanks


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