Restore to factory settings.

Gateway laptop / Mx6932b
November 16, 2010 at 10:28:59
Specs: Windows XP, 2GB
I need to restore my old laptop to factory settings. I have backed everything up and therefore aren't bothered about losing things. I have lost the recovery cd and when trying to use the Windows XP Home Edition disk I get the error saying "Setup did not find any hard disk drives installed in your computer".
My laptop is a Gateway MX6932b
My hard drive is a Toshiba MK1246GSX
I have not been able to find any driver updates online and I am completely out of ideas now as I don't want to have to purchase a new recovery disk. Also I can no longer find any drivers on the Gateway website.
Any help is much appreciated!

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#1
November 16, 2010 at 11:55:05
if setup has not found any hard disk, perhaps you need to install sata drivers first.

A thank you would be nice, if I have helped.


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#2
November 16, 2010 at 12:07:55
May want to take a look at http://recovery-cd.com/ bottom of page

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#3
November 16, 2010 at 12:49:34
Definitely a SATA issue. You either need to run the HDD in IDE compatibility mode, OR you need to press F6 at the beginning of the XP install & load the SATA drivers from a floppy, OR you need to create a new XP disc that has the SATA drivers slipstreamed into it.

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