Restore Backup Folders on Gateway PC

Gateway Desktop with intel pentium dual-...
December 31, 2009 at 12:42:06
Specs: Windows XP
Hi,

Somehow my Gateway desktop pc started rebooting automatically, then shut down completely and failed to reboot. I used the Gateway Recovery Disk to restore the Operating System only. My files were backed up automatically as I chose the non-destructive option. The backup files were stored in a folder on my C: drive, with many sub folders in a coded format. I successfully reloaded the XP OS and have got my pc running fine, but cannot restore my backup files. I tried Windows Backup Wizard, but no joy. I have a 15 Dec backup on Norton 360, but not enough room to restore because my backup from recovery is too large. I have 2 options:
1. Delete my recovery system backup (170 Gb) and restore Norton 360 backup from Dec 15 or,
2. Find a way to restore my Dec 30 backup that was created when I did the system recovery.

Help Please?


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#1
December 31, 2009 at 12:51:50
Which program did you use originally to backup your data? (the Gateway Recovery Disk?)

If you cannot Restore your previous data because your drive will be too full, then your drive must have been too full before as well

I feel you need a larger capacity Hard Drive, as your first option
This may also help not to get corruptions that require full restores in future :)


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#2
December 31, 2009 at 13:00:21
I used the Gateway Recovery Disc and it seemed like it took all my data files that were in My Documents and placed new 'headers' and reformatted the files to a backup file called C:/My Backup -- 09-12-30 0410PM
I can open the folder but to get the files back tomy original destination I need some application to do this.
My original docs are not there any more.
My hard drive is 228 Gb and the folder and subfolders are 170 Gb. I run out of room when I try to restore my Norton Backup from my external hard drive.
There must be a way to restore the backup. Gateway articles say that the restore utility comes up automatically after the OS restores, but it didn't.

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#3
December 31, 2009 at 13:08:02
"Gateway articles say that the restore utility comes up automatically after the OS restores, but it didn't."

You can chat with Gateway support here for free: http://support.gateway.com/support/...


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#4
December 31, 2009 at 13:37:22
I already did thanks. They said because my system was out of warranty (2005) I would have to call the Gateway Answers line where they charge $60 for 30 minutes.

I am going to copy my Gateway Backup folder to an external hard drive in Safe mode for now, then delete it, and then restore my Norton folders. Thanks for your help.


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