removing vista instal xp, xpcrash

Hewlett-packard / Hp3110sc
January 25, 2009 at 17:18:53
Specs: Windows XP, intel core 2cpu/1860MHZ
I have tried to remove vista from my HP3110sc desktop and installed xp pro, but during install xp crashes.

I have tried to reformat several times in various ways and even reinstall vista (successfully) and also ubuntu (linux) also very succesfully (also to be very sure nothing was left in the boot sector as well ?!?)

Now what happens exactly is that xp gets to the point that it recognizes the hardrive and on my choise I perform a full format succesfully afterwhich xp also succesfully installs all components drivers etc from theboot CD-ROM to the point in the end where it reboots where it should be fine and boot aqain from the harddisk the first time, but immediatley after having executed the biosandit begins to install drivers, it continuesto a point where it loads:
andimmediately after it crashesand very shortly shows a blue error page where it says it has stopped windows in order not to damage the machine, andif the error persists that I remedy it (kind of)

now the machine immediaately reboots, andloads bios and xpfrom harddisk and exactly at the mup.sys it crashes again,and so it can go on and on for hours.

What is wrong?!?!
I can reinstall vista and it works fine, I also installed ubuntu which also works fine, but upon new installation of xp pro SP3 it crashes first time it boots from the harddisk.

THe machine is fairly new less than a year and because og vista I have not used it more than 30 hours max.

the harddrive is a seagate ST3320820as which seems reliable..
bios has been set to factory default

what do you think?


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January 25, 2009 at 19:27:35
Google mup.sys and you will find numerous links to forums regarding this problem. Here is one that runs for 39 pages and has quite a few solutions.

It appears that one solution does not fit all, so you will need to read through them and see if one resolves your problem.

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January 26, 2009 at 05:53:34
Did you check before you formatted to see if drivers for all your hardware are available for XP?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown

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January 26, 2009 at 05:56:28
The documentation for mup.sys is HUGE, and I am not sure it gets me anywhere... :-(((

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Related Solutions

January 26, 2009 at 06:00:04
I did not really check throroughly, I found a few, but not all, but I guessed that XP would hold most of them ,already as during installation of the xp cd it booted fine with thedrivers from xp, so when it installed it to the harddisk andit should boot from the harddisk, it should be the same situation as when it bootedfrom CDROm, Right?!?!?

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January 26, 2009 at 06:59:03
No you are not right. You shouldn't assume there are drivers available.

Why would you assume that new hardware would have drivers available in an OS that is much older than the hardware.

Add in the fact that Microsoft has pushed hard for Vista adoption so vendors couldn't, in many cases, install WinXP on new models. That meant there is NO incentive what so ever for anyone to write drivers for hardware that would be used primarily under Vista.

If you wanted to run WinXP you should have bought a computer with XP pre-installed.

My suggestion at this point is to research and collect ALL the needed drivers before attempting to re-install WinXP.

You may need to get some of the drivers from third party sources. Chipset drivers from the chipset manufacturer, for instance. Same for graphics.

You biggest issue is probably the SATA controllers for the dard drive/s. WinXP prior to SP3 has NO support for SATA controllers natively included.

Slipstreaming SP3 into your RETAIL WinXP CD will probably solve many of the hardware issues.

If you are trying to use an OEM WinXP CD that came with a different computer then that is your primary problem. You can't normally do that.

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January 26, 2009 at 07:14:16
Thank you ... actually the XP pro includes SP3.

a coupleof questions:

1. why can it be that the pc loads all the drivers when booting from the CD without any problem and actually installs all fully, and only crashes when booting from harddrive afterwards - should that not be the same?!?

2. If I get all the drivers etc. how do I feed all the individual drivers into the installation, when under the setup the hard disk is formatted??? and xp installs and goes immediately to reboot after full installation??

Sorry for my ignorance, I actually am a (embarassing :-) )

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January 26, 2009 at 08:12:48
Is there an option in the BIOS to change the SATA operation from ACHI to ATI?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown

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January 26, 2009 at 08:53:20

2 options
sata controller Enabled/disabled
sata controller mode IDE/ACHI/RAID

if I change it to ide and disbled or any combination, same thing happens or it does not even try to boot, but ask for system disk.
You guys got to be experts cause I have no clue whatsoever.

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January 26, 2009 at 09:56:54
Without getting into the mup thing I would say that your problem appears to be hardware related.

The solution may be to disable all the components possible. First off, do not have any USB devices connected at all except for wired mouse and keyboard. Even those should be avoided if you have PS/2 equivalents available.

Next, enter the BIOS (setup) screens and disable all devices you are not using. Com ports (serial), parallel port, second display, printers, scanners, etc. No USB or flash drives, no card readers, etc.

You are not hitting any key to boot to CD after the initial first boot are you? When the PC reboots after XP has begun the setup you should not touch the keyboard during subsequent reboots.

Concerning the installation of the drivers. WinXP should be able to start in some limited capacity without third party drivers. If it can't it is due to hardware that it can't temporarily configure. That is why I recommend disabling as I mentioned above.

If that still doesn't work you may need to slipstream the drivers into the WinXP CD.

You didn't respond to what type of WinXP CD you are using. Is the CD a branded disk from Dell, Gateway, etc.?

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