remote desktop - server too busy?

April 21, 2010 at 06:54:04
Specs: Windows xp
remoting to an xp workstation on a domain.
most of the time it works but occasionally a
message comes up saying that server is too
busy processing other requests, and users
cant log in.

its a small office with only 2 users working
from home, and when they can't log in,
someone has to physically reboot the
workstation and then they work fine again for a
while?.. any idea what might cause the issue?


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#1
April 21, 2010 at 09:56:57
It is most probably do to a lost connection leaving the session open on the box. If the end users connection goes down an loses the connection it does not end the remote desktop session right away. Not sure what the solution would be. Just wondering, do you use IPSEC or SSL to secure your remote desktop session through the Internet?

P.S. Our telecommuters do not use remote desktop. We considered it but because of the reasons you mentioned and the fact they still need to do work if their internet goes down, we opted for using file sharing through the file server and giving the users laptops that they can us in the office and at home.


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#2
April 21, 2010 at 20:53:15
Are you rebooting these workstations daily, or are they on all of the time? Maybe an occasional restart (each morning if you need them overnight) will keep them up more continuously.

You have to be a little bit crazy to keep you from going insane.


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#3
April 22, 2010 at 06:19:52
im thinking that the sessions arent terminated , and just too
many sessions remain open. i remember that in the gpo i had to
set sessions to never go idle because the users didnt want to
have to log back after leaving the remote desktop open and not
used for hours

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Related Solutions

#4
April 22, 2010 at 07:42:12
May want to setup a scheduled event to reboot the computers every night at 12:00AM.

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#5
April 22, 2010 at 07:55:53
You're better off going with what is better for the system. Give out the 'new' guidelines, set a 20 minute idle limit (enough time to use the bathroom or take a phone call, but not enough for dinner), and restart every morning and get a fresh start for the day.

You have to be a little bit crazy to keep you from going insane.


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#6
April 22, 2010 at 08:11:53
yeah, i was thinking of doing that, setting a scheduled reboot
everyday at 3am. but they sometimes leave programs open and
they want to be able to leave the office(just leave the
workstations without loging off), go home, log in remotely,
continue working...and then come to the office and have the
same programs open in the morning.. they are really difficult to
please

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