reinstall without original CD

Dell / INSPIRON 6400
November 18, 2009 at 11:14:59
Specs: Windows XP, 2.699 GHz / 759 MB
I'm trying to fix a computer for a friend. I concluded that its a virus that i cant remove so I'm just going to reinstall windows. I dont have the restore cd that came with the computer, but i do have a copy of a windows XP CD that I got elseware. My question is, will the product key on the back of the computer work with my other CD? The CD I have is an older one, before SP2 even came out. If it wont work, how do I go about reinstalling windows on this computer???

See More: reinstall without original CD

Report •


#1
November 18, 2009 at 11:22:08
yes...as long as the key is retail and the cd is retail...or the cd is oem and the key is oem...it should work...

Report •

#2
November 18, 2009 at 11:52:18
Thanks for the quick reply. I'm not quite sure the differences between OEM and Retail in my case, but let me go more in depth with what I have... The PC I'm fixing is a Dell that has a product key on the back of it. Does that make it OEM or Retail? The CD I have is actually a restore CD from a different computer. The restore CD that I have is basically just a windows install CD disguised as a restore CD. Will that make my CD an OEM or Retail??? And will that CD work?

Report •

#3
November 18, 2009 at 11:58:29
Dell is OEM [original equipment manufacturer]
You need the dell cd or if that unit has a recovery partition you are to use it.
Go to dells site, look up the model to find out the details.

Report •

Related Solutions

#4
November 18, 2009 at 21:25:48
Your I 6400 should have come with the dell restore partition so, try this. When starting computer, upon seeing the blue line across the top of the screen, "press and release" both the ctrl and f11 keys at the same time. If this fails, try again, you only have mere moments to do it as the computer will boot through this part very quickly. Again, press and release the ctrl and f11 keys upon seeing the blue line across the top of the screen. 15 minutes or so and your computer should be just like it was when you first bought it.

Good Luck.


Report •

#5
November 19, 2009 at 06:59:28
If using the suggestion in #4 above be aware that personal data on the hard drive in question will probably be lost.

If important data is on the drive you may want to attempt recovery before restoring to factory state.

If interested in recovery post back for further help with how to do that.


Report •

#6
November 19, 2009 at 07:15:36
Ah, so it does have a hidden recovery partition. I think a reinstall is the only option at this point. The virus or whatever is wrong with it has deleted all my restore points, and any antivirus software i install, it just wont even let me open them, like Mailwarebytes, super anti spyware, and even combofix! All they have that they need backed up is a bunch of word ducuments, which I can copy to a flash drive just fine. i think the virus is/has something to do with Green AV. It looks very similar to the Windows Antivirus Pro Virus. The so called "virus scan" window pops up randomly and I cant seem to do anything to get rid of that program/virus. The easiest solution is just to reinstall windows. At least that way, they'll have basically a new computer too! Thanks for all your suggestions and help. If this reinstall doesn't work, you'll be hearing back from me again though.

Report •


Ask Question