Recovery (d:) Drive Full - Can't see Files

February 26, 2011 at 09:20:46
Specs: Windows XP
Running XP on an HP Pavillion 500.

For several months now, I've received a low disk space warning for my recovery drive (d). When I select the disk cleanup, it "cleans up" nothing really ... an already empty recycle bin, etc. It continues to show 4.87gb used and 32mb free. I've opened the folder (with show hidden files option) and I cannot find anything taking up that space. The files in the folder aren't a fraction of the 4.87gb.

However, I ran chkdsk d: and here's what it found:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>chkdsk d:
The type of the file system is FAT32.
Volume HP_RECOVERY created 1/5/2003 2:51 PM
Volume Serial Number is 7EFA-09BD
Windows is verifying files and folders...
File and folder verification is complete.
Windows has checked the file system and found no problems.
5,108,092 KB total disk space.
984,768 KB in 36 hidden files.
624 KB in 125 folders.
4,089,924 KB in 8,954 files.
32,772 KB are available.

4,096 bytes in each allocation unit.
1,277,023 total allocation units on disk.
8,193 allocation units available on disk.

I don't see those 8,954 files anywhere in the folder. How do I find them and delete them?

I also ran the following from command prompt, dir d:\ /a and here is the result.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>dir d:\ /a
Volume in drive D is HP_RECOVERY
Volume Serial Number is 7EFA-09BD

Directory of d:\

07/28/2001 07:07 AM 0 AUTOEXEC.BAT
01/09/2002 08:52 PM 244 BOOT.INI
04/06/2002 12:13 AM <DIR> cmdcons
08/17/2001 10:26 AM 237,728 CMLDR
07/28/2001 07:07 AM 0 CONFIG.SYS
12/14/2001 07:51 PM 266 Desktop.ini
02/21/2002 03:34 AM 8,102 Folder.htt
04/30/2001 09:16 PM 14 GRAPH
04/06/2002 12:14 AM <DIR> hp
07/28/2001 07:07 AM 0 IO.SYS
04/06/2002 12:08 AM <DIR> MiniNT
07/28/2001 07:07 AM 0 MSDOS.SYS
07/25/2001 11:00 PM 45,124 NTDETECT.COM
08/17/2001 04:32 PM 0 NTFS
07/25/2001 11:00 PM 222,880 NTLDR
04/25/2002 10:46 PM <DIR> PRELOAD
04/30/2001 09:16 PM 14 SVGA
02/09/2002 01:44 AM 88,038 Warning.bmp
01/20/2008 11:38 AM 8,192 ffastun0.ffx
04/25/2002 03:46 PM 6 BLOCK.RIN
01/05/2003 02:51 PM <DIR> I386
04/25/2002 03:47 PM 348 MASTER.LOG
08/18/2001 04:00 PM 10 WIN51
01/22/2001 04:00 PM 11 WIN51.B2
07/25/2001 04:00 PM 11 WIN51.RC1
07/25/2001 09:47 PM 11 WIN51.RC2
08/18/2001 04:00 PM 10 WIN51IC
03/20/2001 04:00 PM 11 WIN51IC.B2
07/25/2001 04:00 PM 11 WIN51IC.RC1
07/25/2001 04:00 PM 11 WIN51IC.RC2
08/17/2001 04:00 PM 10 WIN51IP
01/22/2001 04:00 PM 11 WIN51IP.B2
07/25/2001 09:47 PM 11 WIN51IP.RC2
08/17/2001 02:17 PM 184 WINBOM.INI
01/05/2003 03:24 PM 18 USER
01/20/2008 11:38 AM 24,576 ffastun.ffl
01/20/2008 11:38 AM 16,384 ffastun.ffo
01/20/2008 11:38 AM 4,127 ffastun.ffa
02/25/2011 03:53 PM 1,007,349,760 pagefile.sys
08/19/2002 01:57 PM <DIR> Recycled
08/19/2002 01:57 PM <DIR> System Volume Information
34 File(s) 1,008,006,123 bytes
7 Dir(s) 33,558,528 bytes free

What do you make of this? If anyone can help me resolve this issue, I will be thoroughly grateful. I feel like I'm so close to clearing it up, but these stupid files are in some sort of Bermuda Triangle on my recovery drive.

Thanks in advance (sorry for long post).
Jason


See More: Recovery (d:) Drive Full - Cant see Files

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#1
February 26, 2011 at 09:31:27
You should not be touching your recovery partition. It should not have a driver letter associated with it.

You have placed your pagefile there and its one gig.
You have 4gig in files. Total disk is 5gig

If you are serious in thinking you want to delete all the files related to your recovery partition then format it and be done. Of course this will kill any future recovery good by.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#2
February 26, 2011 at 09:34:58
As stated above, a recovery partition shouldn't have a drive letter, because it shouldn't be visible to the average user.


Please let us know if you found someone's advice to be helpful.


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#3
February 26, 2011 at 09:39:32
I don't touch the recovery partition. And the d: letter was associated with the recovery drive from the factory ... that's how the computer came.

The only reason I'm interested in "touching" the recovery drive is because I'm getting that annoying low space message for the d: drive all the time. What baffles me, is how did any non-recovery files (specially a pagefile), get on that recovery partition, and what in the world are they? There are 8,954 files showing on the chkdsk scan taking up a lot of space, and I can't see any of them.

So the bottom line is, how do I "see" all these rogue non-recovery files that are using up my recovery partition space, and remove them from the drive, given that they are not supposed to be there?


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Related Solutions

#4
February 26, 2011 at 10:00:13
Well, someone messed with your computer and moved the pagefile on 2/25/2011. Look for yourself. 02/25/2011 03:53 PM 1,007,349,760 pagefile.sys

Reset the pagefile back to the C partition and the nag screen should go away.

If you are out of space on the C partition then perform a disk cleanup or move files to external storage.


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#5
February 26, 2011 at 10:20:52
The pagefile issue is really weird. That date is yesterday, but the only thing I did yesterday was run chkdsk d: and then chkdsk d: /f.

There is no paging file set for d: and from what I can tell, the paging file setting for c: is correct. I can't find any reason a pagefile would have ended up on the recovery drive. How do I reset the pagefile? I just checked and it still shows no pagefile for d: and set for c:. And will that remove the pagefile from the d: drive?

And then what about the 8,954 files taking up all that space? I cannot "see" those files in the folder, and only know about them because of the chkdsk scan. How can I "see" those files and remove them?


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#6
February 26, 2011 at 10:28:42
in explorer [not ie] do you have show all files on for hidden and system files?

if the pagefile is not being used you can delete it. If you can't delete it this means its being used.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#7
February 26, 2011 at 10:33:53
Obviously you placed the page file in the D: partition. I don't know how or why, but you did. It's staring you right in the face: 02/25/2011 03:53 PM 1,007,349,760 pagefile.sys

As for the files you can't see, you probably need to disable "hide protected operating system files"


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#8
February 26, 2011 at 10:36:41
If the drive is a replacement unit I think the hidden partition may be visible after a factory restore. Many users here in the past have indicated the recovery partition is visible in Disk Management.

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#9
February 26, 2011 at 10:40:36
"in explorer [not ie] do you have show all files on for hidden and system files?"

Yes, that's part of why I'm confused. I have the folder options set to show all hidden and system files, yet when I open the d: folder, I cannot see ANY of the 8,954 files or the pagefile that are taking up all the space. I only see the recovery files as they looked the day I bought the computer brand new.

It was only through the chkdsk scan that I saw those files are the culprits. But without being able to see and access them, I don't know how to remove them from that partition. Hence my frustration.


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#10
February 26, 2011 at 10:49:26
//"Obviously you placed the page file in the D: partition. I don't know how or why, but you did. It's staring you right in the face: 02/25/2011 03:53 PM 1,007,349,760 pagefile.sys"//

That's the intuitive conclusion, however, unless chkdsk did it when I ran chkdsk d: /f, then I have no idea how it could have happened. I don't screw with paging file stuff or the d: partition. Upon receiving advice to run chkdsk, that's all I've ever done with the d: partition.

//"As for the files you can't see, you probably need to disable "hide protected operating system files""//

I have this done. Unless there's another way to do it - I clicked to show hidden files in the folder options. Is there a different way to do this?


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#11
February 26, 2011 at 10:56:58
There's also an option to "hide protected system files". Uncheck this option.

Please let us know if you found someone's advice to be helpful.


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#12
February 26, 2011 at 10:59:40
//////"As for the files you can't see, you probably need to disable "hide protected operating system files""//

I have this done. Unless there's another way to do it - I clicked to show hidden files in the folder options. Is there a different way to do this?////

Okay, I see the separate option to view os files. I found the pagefile, but it will not let me delete it. And I see some folders with rather large sizes - PRELOAD, I386, etc. However, I don't know if these are legitimately supposed to be there.


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#13
February 26, 2011 at 11:15:35
You just need to go to system settings and elect to let Windows handle the page file. Note the location Windows selects. Once you get a pagefile established on the C partition it should not appear on the D partition any longer.

I am not currently on a WinXP system and can't recall the exact procedure to change the pagefile settings. I think it is located by right clicking on My Computer and choosing properties. One of the tabs there should be for those settings.

How much room do you have on your C partition. Look in My Computer for that info.


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#14
February 26, 2011 at 11:24:31
Okay, something still isn't right. Here's what I did.

Since I couldn't delete the pagefile, I went in an turned off file paging on all drives. Then I rebooted. I then went to the d: folder, successfully deleted the pagefile.

Once that was done, I went back to reset the pagefile for the c: drive and leave the paging settings for the d: drive as "no paging file." I then rebooted.

I checked to see that all is well, but I find that a new pagefile was just created and placed in the d: drive ... again. What would cause that? I'm baffled. I have paging disabled for the d: drive, and yet a new one has appeared there in just these few minutes as I did the above steps.

Is there any way to fix this, or should I just turn off all paging and leave it at that?


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#15
February 26, 2011 at 11:50:51
There shouldn't be a pagefile on any partition that doesn't have Windows installed on it.

You didn't answer about the space on the C partition.

What is the history of this computer? Are you the original owner?

Seems odd that there doesn't appear to be any of the other files I would expect to see on an HP restore partition. Things like some sort of Office Suite, the junk that HP installs with their brand on it, etc.

Do you have a set of restore disks for that computer?

I just reviewed your first post and noticed this for the first time.

"4.87gb used and 32mb free"

That is not enough free space to run Windows properly.

What are the current numbers with the pagefile on there?

You can go into properties in Windows explorer when viewing any folder and elect to show additional information. For instance, file size. That would be helpful.


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#16
February 26, 2011 at 12:03:27
C partition has about 2.2gb. And yes, I'm the original owner.

There are other files on the recovery partition, I just didn't post an exhaustive list. My main concern is that recurring pagefile now.

I don't have a set of restore disks, but have the recovery files copied on an external drive.

I'm just really trying to figure out why a pagefile was created (and re-created) on the d: partition when I have it set to "no paging file." If I could stop that, I'd no longer receive the low space message.

//There shouldn't be a pagefile on any partition that doesn't have Windows installed on it.

You didn't answer about the space on the C partition.

What is the history of this computer? Are you the original owner?

Seems odd that there doesn't appear to be any of the other files I would expect to see on an HP restore partition. Things like some sort of Office Suite, the junk that HP installs with their brand on it, etc.

Do you have a set of restore disks for that computer?//


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#17
February 26, 2011 at 12:07:26
That's the space on the d: partition. My understanding is that Windows doesn't run off of the recovery partition. And that's with the pagefile in there.

//"I just reviewed your first post and noticed this for the first time.

"4.87gb used and 32mb free"

That is not enough free space to run Windows properly.

What are the current numbers with the pagefile on there?

You can go into properties in Windows explorer when viewing any folder and elect to show additional information. For instance, file size. That would be helpful."//


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#18
February 26, 2011 at 12:51:54
Sorry about that, I read too fast.

So, what is the space status of the C partition?


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#19
February 26, 2011 at 15:39:03
What is the size of Drive C and when was it defragged last? You may not have enough work space on C.

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#20
February 26, 2011 at 22:20:17
C partition has 2.2gb free. Defragged around Thanksgiving 2010.

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#21
February 26, 2011 at 22:56:21
Ah, I may have found something. I found an old pagefile on my c: partition. It's 656mb and when I try to delete it, I'm told it cannot be deleted because the file or directory is corrupted and unreadable.

Could this be causing the system to be unable to write the pagefile to the c: partition as it's set up to do, and instead to write it to the only other available volume, the d: (recovery) partition? If so, how do I fix that?


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#22
February 27, 2011 at 04:54:25
From your #14 above. Try that.

"Since I couldn't delete the pagefile, I went in an turned off file paging on all drives. Then I rebooted. I then went to the d: folder, successfully deleted the pagefile".


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#23
February 27, 2011 at 08:30:55
Excellent! I think that took care of it. I turned off paging on all drives, rebooted. Then I was able to delete the old corrupted pagefile off of c: partition. I rebooted again, then I decided to run a defrag, which was needed.

I turned paging back on for c: partition, no paging for d: partition, and did a final reboot. The system created a new pagefile in c: as it was set to do, and no pagefile in d:, and I have not received a single low space message. Free space on d: is still only 992mb in a total size of 4.87gb, but the ratio is enough to stop the low space messages.

Many thanks to all of you here for guiding me along.
Cheers,
Jason


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#24
February 27, 2011 at 10:55:40
thanks for getting back to us with the solution. Might help someone down the road.

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