Realtek problem

Custom / CUSTOM
February 26, 2009 at 04:45:07
Specs: Microsoft Windows XP Professional, 2.394 GHz / 1023 MB
I have a problem called 'Realtek'. A search showed that you have over 3000 posts on Realtek - pardon me if I do not read them all.

This is very basic.

Every time I boot up, something called 'Found new hardware wizard' screams 4 times that there is a problem. If I allow it to do so, it installs a driver for Realtek. Following which many elements of the sound system do not work - Skype, MIDI music, etc.

I can go into 'System' where there is the usual note that something is not working and tell it to disinstall this Audio thing. OK but it comes back next boot.

A file search shows no presence of Realtek on my PC.

Questions: What software installed it (I have Asus mothercard)?
What is it comprised of?
Where do I find it?
How do I get rid of it?

See More: Realtek problem

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February 26, 2009 at 04:56:36
Post the FULL model of the ASUS motherboard and someone will provide a link to ALL the drivers.

What you have is a Realtek integrated sound chip. That means built onto the motherboard. You also have other integrated components that may need drivers installed too.

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February 26, 2009 at 08:16:56
Thanks for the prompt reply. I think I had better do some homework on this one.

I did a dxdiag analysis. The name realtek appeared fairly frequently, but when I selected 'save all information' Realtek no longer appeared, and subsequent dxdiag analysis have not mentioned it. Confusing. But not something I can get rid of it seems.

I rebooted and let the 'wizard' loose on the 'audio device' and it installed a string of Realtek High Definition Audio files too quick for me to note them all.

I will have to wait now and record more accurately anything that no longer works. When I have more detailed info I will come back to you if I may.

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February 26, 2009 at 09:05:31
Your confusion may be due to your sound chip/card having a Realtek chipset but being named something else. Just post the board model and don't over analyze the situation.

If you don't know the model you may be able to get it by running SIW.exe. Get it at the link below.

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Related Solutions

February 26, 2009 at 09:54:56
OK. Is this what you need - motherboard details?:

Property Value
Manufacturer ASUSTeK Computer INC.
Model A8V-VM SE
Version Rev 1.xx
Serial Number MB-1234567890

North Bridge VIA K8M890CE Revision 00
South Bridge VIA VT8237A Revision 00

CPU AMD Athlon(tm) 64 Processor 3800+
Cpu Socket Socket 939

System Slots 4 PCI

Memory Summary
Maximum Capacity 2048 MBytes
Memory Slots 2
Error Correction None

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February 26, 2009 at 10:04:23
Below is a link to the Asustek site for drivers, etc. for your motherboard.

I suggest you download ALL the drivers for any version of Windows or other OS you run and burn to disk. Would help to place in labeled descriptive folders.

The Realtek driver itself can be found under the sound catagory.

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February 26, 2009 at 13:52:26
Thought I had already replied to this, but don't see it.

Just to say I will try what you suggest, and thanks for advising siw.exe - excellent.

....(later)We tried a computer game, not on line, and there was no sound. disinstalled Realtek and got sound back. I am sure my drivers are up to date, but I will check thro as you advise when I get time - but I am no expert (obviously).

Silly thing is I have no sound problems, just this Wizard hassling me to reinstall the drivers for Realtek.

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April 30, 2009 at 03:25:06
Sorry for delay. I have been unable to sort the Real-tek problem. As an alternative can anyone tell me how to disable the Found New Hardware Wizard. I have XP SP3.

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April 30, 2009 at 05:42:59
If you insist on going in that direction here is what you can do.

Go to Start> Settings> Control panel> Device Manager> Sound> Realtek. Right click on the Realtek listing and choose disable. That will stop the nag screen about drivers.

I am not sure what you have going but the sound chip can't work without drivers. I am wondering if you don't have an add in sound card in addition to the Realtek integrated sound.

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April 30, 2009 at 08:54:09

We don't hawk pay for help sites hear, that is considered advertising.

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May 10, 2009 at 01:59:49
Thanks Othehill. I have come to terms with the Realtek thing. It is there and disabled. No matter how often I go into 'System - Device manager' and 'uninstall' it, it comes back (like the cat in the song, or was that before your time?)

What I need is to know how to disable the 'Found New Hardware wizard' so that I am saved the irritation of being reminded 4 or 5 times, every time I boot up, that this Realtek audio device is disabled.

I am sure I managed this in a previous incarnation of Windows XP, but cannot remember, or discover, how I did it. Perhaps it relates to a file name that I can disable in msconfig, I don't know.

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May 10, 2009 at 05:55:16
Go to Device Manager> Sound, Video and game controllers> Realtek. Right click on the Realtek entry and choose to disable. That should stop the nag screens.

It sounds like you have TWO sound devices. The Realtek is integrated onto the motherboard. You may have an add in card also installed. Even then you shouldn't lose sound. There are settings in sound to determine what device to use. You can select a device from a list of available devices or by un-checking a box you can use any available device.

To find those settings go the Start> settings> Sounds and Audio Devices> Audio.

Look there and see if you can choose from a drop down list. The box that I mentioned is on the same screen.

BTW, I am 65 but must have skipped school the day they covered the cat.

You give up too soon. The settings are there for you to make.

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May 10, 2009 at 08:23:54
In Device Manager I have:

under "Sound, video and game controllers" - Audio codecs; Creative Game Port; Creative SB Live! series (WDM); Legacy Audio Drivers; Legacy Video Capture Devices; Media Control Devices; Video Codecs....most of which are irrelevant I suppose for a sound problem. There is no drop-down menu for the Audio Codecs

but my little pet hate is shown under "Other devices"" - Audio device on High Definition Audio Bus.... complete with big yellow question mark, and I am sick of telling it to uninstall.

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May 10, 2009 at 09:28:20
Don't uninstall it. Instead do as I instructed above in #12. You just mark it as disabled.

Just as I stated, you have two sound devices. The Creative sound is an added in card that you are currently using.

Someone has seen fit to install a Creative sound card and ignore the integrated sound.

You can DISABLE the integrated Realtek in the BIOS settings. Do the following to disable the integrated sound.

When first starting the computer continuously tap the delete key until the BIOS screens are opened.
Go to the screen for integrated devices and locate the sound. You will have the option to Enable or Disable.

Read the prompts on the screens to learn how to maneuver.

Save the changes when exiting (F10).

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May 10, 2009 at 14:57:37
OK young'un, I get the message, and more surprisingly understand. I'll give it a go tomorrow morning - it's midnight here now.

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May 10, 2009 at 16:43:27
Young'un huh, you must be Methusela, LOL.

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May 10, 2009 at 17:03:19
>> OK young'un <<

PMSL! I wish somebody would say that to me and I'm younger than OtheHill!


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May 12, 2009 at 14:07:44
Methuselah? You're not far out. 80, which is why the old grey matter is a bit slow.

With apologies to patient, long-suffering Othehill, I had not realised that there was an 'integrated' sound card! Which is why the talk of a second sound card did not click. I have installed sound cards and always regarded them as a separate item. I did say I was not too PC literate. Gimme an old Apple Mac or Amiga.

I might even remember to go into BIOS one of these days and sort it out. So far I have booted up at least four times without remembering.

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May 12, 2009 at 23:29:44
Well, then after this thread you are a little more computer literate. Good luck.

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