Programs Won't Load And System Won't Restore

October 9, 2009 at 17:14:13
Specs: Windows XP Professional

My dad is having troubles with his computer, no programs will load no matter how many times he clicks on them. He has tried loading them in Safe Mode and still nothing.

He has run System Restore both in Regular Mode and in Safe Mode, but every time he does, it brings back an error message simply saying "Failed".

He has also ran virus scans, but they either crash or bring back no results. We are beginning to think this is a virus and we were just thinking about putting "SUPERAntiSpyware" on there since Norton and Spyware Doctor can't seem to find anything, but of course we can't load any browser.

Anyone have any suggestions?

See More: Programs Wont Load And System Wont Restore

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October 9, 2009 at 17:40:16
Just to say....
Using System Restore too many times can cause
more harm than good. After doing a restore
that does not fix a problem, then UNDO the
Restoration, and try another restore point, or
just do the UNDO.

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October 9, 2009 at 17:53:43
It wouldn't Restore period no matter what I tried, I even I tried it in Safe Mode. It always said it failed and asked if I wanted to try again or cancel.

Any other suggestions?

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October 9, 2009 at 18:23:15
When going into Safe Mode have you tried Last Known Good

1. Error Checking- This takes about 35 minutes formy PC
Start - my computer - right click local disk (C) - properties - Tools Tab -
Error checking section - Check now - check mark both boxes - Start -
This requires a restart to begin.
2. Start - Run - type - sfc /scannow - OK
Don't forget the space between c and /
You may need the Recovery CD if any thing is found wrong.
Don't insert unless asked for. Takes about 35 minutes.

As a last resort you can make a new account but make sure
it has Computer Administrator checked and saved.
Save all files before deleting your first account if this solves
your problem.
You can keep working on the problem account to see if it can be fixed.
Windows XP
Start - Control Panel - Users Account -
Create a New Account -

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Related Solutions

October 9, 2009 at 18:30:18
We've already the tried first suggestion (Last Known Good
Configuration) and it didn't work, and we're trying the second (sfc /scannow) right now.

Something is definitely running in the background, Norton is showing something is taking up 100% of CPU, but the Task Manager won't load so can't see what it is.

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October 9, 2009 at 18:32:53
UPDATE: It didn't work, we can't even get the Start menu to load.

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October 9, 2009 at 18:41:50
It wouldn't hurt to try Response Number 1 in the thread at the link below.


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October 9, 2009 at 18:54:13
You can download Autoruns.exe to a CD on a different computer. This will list everything.
It doesn't list cpu.

When going into Safe Mode - Startup Tab - Disable All - Apply
I've done this many time and I can stil get on the Internet.
I 've have dial-up if that make a difference.

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October 10, 2009 at 00:11:31
Have you tried CHKDSK /R from XP CD Recovery Console ?

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