Programs cant connect to the internet

Toshiba / Satellite a100
June 30, 2013 at 19:49:18
Specs: Windows XP, x86 1995 MHz
After I repaired Windows with an XP SP3 CD I noticed that some programs that are supposed to connect to the internet to get update to their database couldnt do that anymore. e.g: an anti malware program a weather program and even windows defender and windows update itself couldnt connect, however some other programs could, like Elvira antivirus. I double checked that no firewall is active. How do I trouble shoot that?

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June 30, 2013 at 21:53:13
I would start by reinstalling the programs.

If they don't work after that, uninstall using Revo & reinstall again. Shall tackle updates after trying the programs.

Revo Uninstaller
Open Revo, double click on a program logo, click > Yes & then you get your options, with Advanced down the bottom.
If you have partially uninstalled your program, you get a message from Revo, that it can't find the uninstaller, hit Cancel & let Revo continue on, to search for the remnants.
If you get a reboot message, ignore it & do it after Revo has finished.
I use Advanced Mode. Screenshots of how to use.

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June 30, 2013 at 22:06:02
Also, why did you do the repair & what instructions did you follow.

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July 1, 2013 at 05:55:48
I already had Revo but this step didnt work in all of the apps.

I did the repair to fix the mode on the hard drive which was slowing it a lot and that worked well.

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Related Solutions

July 1, 2013 at 16:20:21
"on the hard drive which was slowing"
That can also be a signal that you are infected, lets have a look & see what we find.

1: Download & run Unhide
To run Unhide, simply download it to your desktop and then double-click on the Unhide icon. The program will open a black box and start making the files on your fixed disks visible again. Please note, that this program will not unhide removable drives like flash cards and usb drives as the FakeHDD rogues do not target these types of drives. Once it has finished, the program will display a Windows alert stating that your files have been restored. You should then reboot your computer for all of the settings to go into effect.
Copy & Paste the contents of the log. Let me know if it doesn't produce a log please.

2: Reboot

3: Run ESET Online Scanner, Copy and Paste the contents of the log please. This scan may take a very long while, so please be patient. Maybe start it before going to work or bed.
You may have to download ESET from a good computer, put it on a flash/thumb/pen drive & run it from there, if your comp is unbootable, or won't let you download.
Create a ESET SysRescue CD or USB drive
How do I use my ESET SysRescue CD or USB flash drive to scan and clean my system?
Configure ESET this way & disable your AV.
How to Temporarily Disable your Anti-virus
Which web browsers are compatible with ESET Online Scanner?
Online Scanner not working
Why Would I Ever Need an Online Virus Scanner?
I already have an antivirus program installed, isn't that enough?
Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult.
5: Why does the ESET Online Scanner run slowly on my computer?
If you have other antivirus, antispyware or anti-malware programs running on your computer, they may intercept the scan being performed by the ESET Online Scanner and hinder performance. You may wish to disable the real-time protection components of your other security software before running the ESET Online Scanner. Remember to turn them back on after you are finished.
17: How can I view the log file from ESET Online Scanner?
The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is "C:\Program Files\EsetOnlineScanner\log.txt". You can view this file by navigating to the directory and double-clicking on it in Windows Explorer, or by copying and pasting the path specification above (including the quotation marks) into the Start ? Run dialog box from the Start Menu on the desktop.
If no threats are found, you will simply see an information window that no threats were found.

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July 1, 2013 at 21:29:23
It is a long story about the HD and it is unlikely to be the problem. but to make it short I replaced the HD with a 500 GB one. Since then the drive was so slow. I found out it was running under POI mode only. Nothing worked until I ran the repair. Now it is running under DMA mode and very fast.
The unhide didnt work.

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July 1, 2013 at 22:16:06
"I found out it was running under POI mode only"
Yep, that will slow things down.

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