program shuts down computer

July 23, 2012 at 16:01:52
Specs: Windows XP, 2.29 GB
We have a database that our tech's and data entry personnel access on their workstation. It is viewed thru the dos screen and is pushed thru group policy. We've had a common problem when individuals maximize the screen by right clicking, going to properties, and selecting full window. (the same way you would enlarge a dos screen). How ever on occassions when this task is done, when they switch from one screen to a different screen, their computer turns off or will reboot. I am looking for a solution that would stop this from happening. I know it's probably a security setting within Window's, but I'm not sure where to locate it.

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July 23, 2012 at 17:37:45
Look in the Event Log to see if anything is happening the time this happens.

You've been helped by a 14 year old.

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July 23, 2012 at 17:38:23
As there is no DOS in Windows XP, you will be hard pushed to get a DOS screen,

What you really men is a Command Prompt. Different name, different thing.

The problem is unlikely to be a security setting. more likely an problem with the DBMS you are using. Is this by chance a DOS application that you are trying to run under Windows XP. Not an impossible thing to do but difficult if the application tries to commandeer the video resources for itself, which a lot of DOS applications do and Windows XP does not allow. This is what appears to be happening when you switch to full screen. That probably what is causing the re-boot.

Look in the event manager for any clues as to what is causing the re-boot,

The solution is to get an updated DBMS that is designed to be used on s multitasking system like Windows XP and not a single tasking system like DOS. Or alternatively, keep out of full screen mode.


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July 24, 2012 at 12:16:58
You could also try updating your graphics card/chip driver. I've seen weird behavior with Command Prompt screens and video drivers before.

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