Program Only Runs With User Administrator

June 17, 2011 at 10:07:42
Specs: Windows XP
I installed a program on my XP Pro (SP3) machine and it installed fine - including the drivers. At no point did the 'Install for all users' prompt appear and it is NOT an old program - it's fairly new.

But, when I double-click the icon to run it, the hourglass mouse cursor flashes on and off... then nothing. It simply will not run.

However, if I right-click and use Run As... and then run as Administrator with the admin password, the program runs fine - as does double-clicking the desktop icon when actually logged in as Administrator.

My 'normal' XP user account is an administrator type account - not a limited user and I can do everything that the Administrator account can do - apart from run this one program. :)

I contacted support for the program and they confirmed that this was not normal so to confirm the problem was with my XP I installed it on my laptop (also XP Pro) and indeed it runs fine - even when not run as Administrator.

Any suggestions on where to start looking 'under the hood' on my main machine. Re-installing XP is an option I know, but it's my main programming machine and it takes days to get everything installed and back to normal, so that really is a last resort...

Thanks in advance for any suggestions...


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June 17, 2011 at 13:16:24
Then the program stinks. What is it anyway?

If you had xp pro you could edit the permissions in registry or file permissions to include other people. Can't be easily done in home since they only allow simple permissions.

Could go back to a fat formatted drive maybe.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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June 17, 2011 at 16:09:15
Quote: "Then the program stinks"

I already said it works fine on my laptop and it's only my main machine I have the problem with.

Quote: "If you had xp pro"

On the very first line I said "I installed a program on my XP Pro (SP3) machine"

Did you actually read any of my post?


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June 17, 2011 at 18:18:12
Then edit the registry and file permissions as I stated. Did you read my post?

Yes the program stinks. Why you ask?? Did it work correctly?

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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June 20, 2011 at 04:29:33
Quote: "Did you read my post?"

Of course I did, but I responded to what you wrote - not what you meant.

You said "If you had xp pro" this means exactly the same as "you don't have XP Pro, but if you did"... As I said I did, that led me to believe you hadn't read my post properly.

Had you instead said "If you HAVE xp pro", then it has a totally different meaning and there wouldn't have been any confusion.

English is my first language and I often forget that this is not true for everyone, so my apologies if English isn't your first language.

Your statement that 'the program stinks' isn't helpful and has no basis - not that it matters to be honest, but it implies that my problem was caused by the software.

As it works fine on all the other XP Pro machines I've installed it on, but not mine, this suggests that it's my system which has the problem - not the software.

Had it required the user to be Administrator on all machines it was installed on then I would have agreed with you and said yes, it does stink! :)

As such, as I said in my first post, I wanted to know where to look in XP to fix the root problem in case it happens again with any other programs I install.

I've checked the permissions by the way and they are as they should be.

I didn't mention what the program was before as I didn't think it had any relevance, but it's DMX lighting rig controller software.

Since starting this thread, I've done a bit of research and this problem in XP appears to be quite common, but no-one seems to have a definitive answer. So, it looks like I'm going to have to bite the bullet and re-install XP to fix it.


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