Program install difficulty

Microsoft Windows xp professional w/serv...
December 15, 2009 at 08:38:49
Specs: Windows XP 5.1 SP3
I have an old (Win 95) program that installs perfectly on my XP Home desktop but, try as I might, will not install on my XP Professional machine. I am logged on as "Name" computer administrator, but the programs setup icon flashes on, goes away, then nothing.

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#1
December 15, 2009 at 08:43:30
Look behind the front screen and you may find another.

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#2
December 15, 2009 at 09:23:25
Is the name of the program a secret ???

http://support.microsoft.com/defaul...
How to Troubleshoot Program Compatibility Issues in Windows XP


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#3
December 15, 2009 at 10:09:01
There is a nice Windows XP Professional program called Program compatibility wizard located in Start >> All programs >> Accessories >> Program compatibility wizard....

Locate your program and supply the requested information...

Google is your friend

www.google.com


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Related Solutions

#4
December 15, 2009 at 10:10:49
Not at all. It is called Golf Digest Scorecard 3.0
Unfortunately it is long gone but I have 14 yrears of sore info that I would like to keep.
There is just a small install icon that comes up for about 3 seconds, then the hourglas, then nothing but machine still operates normally.

Thanks for the quick responses.
Doug


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#5
December 15, 2009 at 10:17:28
hmm...a misunderstanding....Program compatibility wizard requests the following:

- Program location
- Program OS
- Program resolution

No personal info and such things

Google is your friend

www.google.com


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#6
December 15, 2009 at 10:35:41
Sorry about that.
I have tried the Compatibility wizard to no avail.
I have the program saved on a jump drive as Disk 1 (Setup) Program was on floppies. I thought that might be the problem, but as I say, it installs perfectly on XP Home from the jump. I have also tried copying the file to the Desktop, no better luck from there.

Thanks


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#7
December 15, 2009 at 10:44:07
Are the service packs the same for both WinXP installations?

How are you starting the installation? Win95 did not have program files folder where programs now install. The default path in the setup files is probably to the root directory. WinXP doesn't usually allow that. Of course I understand your quandary of why you did install on another WinXP system. If you still have the program installed on the other system it might help to view the full installation path.


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#8
December 15, 2009 at 11:12:19
I am out of my depth here. Looking at "Programs" on the tree doesn't show the program but there is a listing under Start

I am trying the install through Run etc.
Sorry I'm not aware of how to find the full installation path


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#9
December 15, 2009 at 11:24:46
Go to My Computer> C> program files> Photoshop.

In the blue bar at the top of the box you should see the full path.

If you don't then click tools> folder options> view. Check the box to Display full path. Then click apply and OK.


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#10
December 15, 2009 at 11:25:35
Then try with Program compatibility wizard again.

Google is your friend

www.google.com


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#11
December 15, 2009 at 12:15:36
C:\GDSC\SC.EXE
As I mentioned, I looked on the tree and I found no reference to the program under program files so I have copied where it
is located.Hope this helps.
(Program is Golf Digest Scorecard)
I really appreciate the time you are putting into this.
Thanks

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#12
December 15, 2009 at 12:30:37
C:\GDSC\SC.exe is the path on a computer running WinXP?

Then try using the add/remove programs listing in Control panel. Try using compatibility wizard again and enter that same path for the location to install to using Win95 compatibility mode.

I didn't think WinXP would allow a program like that to install to the root directory. If that is the path and it works then obviously I was under the wrong impression.


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#13
December 15, 2009 at 15:03:39
Nothing works, I give up. Will try to find a copy of XP home
Thanks for your help.

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#14
December 15, 2009 at 15:12:44
I can't think of any inherent reason why home or pro should act any different. You didn't answer my question about the service packs on each version.

Try installing the program while in Safe Mode. Some programs won't install properly, if at all, when other programs are using required elements.


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#15
December 16, 2009 at 06:30:10
Good Morning Genius

You cracked it.
Went into Safe mode and it installed perfectly.
I want to sincerely thank you for your considerable efforts on my behalf.
I had bought this laptop with XP solely for the use of this old program, so you can imagine my chagrin at not being able to install it.
Thanks again, great start to the day.
Cheers
Douglas


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#16
December 16, 2009 at 07:42:39
You are welcome.

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