Problem with start-up after aborted reinstallation of OS.

Microsoft Windows xp home edition with s...
May 25, 2016 at 13:42:07
Specs: Windows XP, 1500
PC completely messed up. I recently tri reinstall Win XP Home Edition. Halfway through a message appear to insert Service Pack 2 CD which I didn't have. Pressing ENTER didn't work either, so I abort. Now, when I start up I go into a MENU. Top choice: go to XP Home Edition. 2nd choice: continue Set up. Machine takes 2 seconds and automatically go to set up option, unless you are quick enough to use up arrow for XP. From there it is the old story of choices again, re last known...and various Safe Mode choices. Needless to say, PC totally messed up. PC also often restarts automatically. With boot sequence set to CD-ROM first and HD second, PC doesn't read XP installation CD. Help please.

When was the last time you did something for the first time?


See More: Problem with start-up after aborted reinstallation of OS.

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#1
May 25, 2016 at 14:14:51
Can you do System Restore from Safe Mode or "last known good configuration"?

I wonder if the disk drive failed in the middle of the install.

You could try discharging the motherboard which might unstick it (has worked at odd times):
Turn off computer, disconnect from domestic power, remove main battery if its a laptop, hold Power Off/On button for at least 20 seconds.

Always pop back and let us know the outcome - thanks


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#2
May 25, 2016 at 14:33:55
Hi Derek. Thanks for responding. It's me again. I have tried Last Known... many times with no success. I'll go to Safe Mode and see what happens. I'll report back. By now you should realise how fed up I am with XP!!!

When was the last time you did something for the first time?


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#3
May 25, 2016 at 15:03:16
Were you installing to a SATA hard drive? What capacity is the hard drive?

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Related Solutions

#4
May 25, 2016 at 15:19:08
"Now, when I start up I go into a MENU. Top choice: go to XP Home Edition. 2nd choice: continue Set up"

Please be more specific with your description. It seems like you've started to install XP a 2nd time rather than repairing the original installation. Is the screen black with white text? At the top, does it say "Please select operating system to start"?

Similar to this: http://www.howtogeek.com/wp-content...

message edited by riider


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#5
May 26, 2016 at 05:26:20
Yes Othehill, I was trying to install via Sata to a 900mb or there around HD. Riider, yes you are spot on. It's when I write these messages I don't have the screen open, but your wording is correct. Derek, it's not the hd that bombed out, the installation process confronted me with a message to insert the Service Pack 2 installation cd. I only have the one cd which is the original cd.

When was the last time you did something for the first time?


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#6
May 26, 2016 at 07:06:16
http://ccm.net/faq/2544-installing-...

Always pop back and let us know the outcome - thanks


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#7
May 26, 2016 at 12:22:08
The original version of Windows XP did NOT support SATA controllers. If you intend on continuing with Windows XP you can slipstream all the service packs and even the updates in a new file and then burn it to CDR.

If you are interested in that then let us know and i, or someone else will post the link for the process to slipstream. You definitely should be running SP3.


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#8
May 26, 2016 at 16:37:46
"I was trying to install via Sata to a 900mb or there around HD"

Not sure what you mean by "install via SATA"? And I highly doubt the HDD is 900MB, did you mean 900GB? A 1TB HDD is approx 931GB.

"the installation process confronted me with a message to insert the Service Pack 2 installation cd"

That usually means you are using the wrong disc to attempt a repair of XP. For instance, you have XP SP2 already installed but are trying to repair it with an XP SP1 disc.

At this point, I suggest that you back up all your important data, then completely wipe the HDD & install XP from scratch. Is that a possibility?

"With boot sequence set to CD-ROM first and HD second, PC doesn't read XP installation CD"

You have to "press any key" when prompted. If you don't see the prompt, just start tapping the space bar anyway...you might get lucky.

http://www.windowsreinstall.com/ind...


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#9
May 27, 2016 at 23:35:07
Yes Othehill, please send me that link. I'll give it a go. Riider, sorry, the connection from hd to mb is flat ribbon. At first I did attempt a clean installation that's when I was asked to insert SP2 CD. How about reinstalling via dos prompt with all the necessary switches? Just asking.

When was the last time you did something for the first time?


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#10
May 28, 2016 at 05:05:09
This is a follow up via iPad as I cannot enter any website without receiving the ff message: Cannot load XPCOM. Iv'e tried to extract it from the instal. CD but without luck. Help please.

When was the last time you did something for the first time?


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#11
May 28, 2016 at 05:13:46
I wonder if the CD is playing up. Try this:
Turn off computer, remove domestic power then hold Power Off/ On button down for at least 20 seconds to discharge motherboard components (just in case some hiccup is being remembered).

Clean CD using warm water and washing up liquid. Use thumb to move from centre to outside over the whole of the CD underside. Dry thoroughly with kitchen roll.

If necessary it might be worth getting one of those CD lens cleaning kits, which use a CD with brushes and cleaning fluid. It is possible the CD drive itself is failing.

Always pop back and let us know the outcome - thanks


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#12
May 28, 2016 at 06:51:00
"sorry, the connection from hd to mb is flat ribbon"

Like This? >> http://www.trait-tech.com/uploads/d...
Then you have an IDE/PATA HDD, not SATA.

"At first I did attempt a clean installation that's when I was asked to insert SP2 CD"

A clean install would not ask for another disc. The fact that you're seeing a boot menu with the choice of XP Home or continuing setup tells me that you're not going about the installation correctly. Boot off your XP disc & delete ALL partitions so that you have nothing but unpartitioned space, then create a new partition using all the available space. Do a full NTFS format, not quick, & then continue with the installation. Be aware that you will lose ALL data on the HDD so make sure you've backed everything up. If you need help finding drivers, let us know.

To save time, please post the make/model of your system or make/model of your motherboard.

message edited by riider


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#13
May 28, 2016 at 07:18:05
nlite is the name of the software I used to use to slipstream service packs into WinXP. There are many other ways to perform that task. All are referred to as Slipstreaming. You can Google the term.

Click on the two links below to download nlite and SP3.

http://filehippo.com/download_nlite/

http://www.majorgeeks.com/files/det...


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#14
May 28, 2016 at 07:36:26
Thanks guys. This is a lot to comprehend but will try.

When was the last time you did something for the first time?


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#15
May 28, 2016 at 08:15:20
If you can't perform a simple reinstall of Windows, I think slipstreaming is beyond your skill set. Just boot off your XP disc, "press any key" when prompted, & then follow the on-screen instructions. Be sure to read what's on the screen! Delete ALL existing partitions, create one new partition using all the available drive space, do a full format, & continue from there.

How-to Clean Install: http://www.windowsxphome.windowsrei...

How-to New Install: http://www.windowsreinstall.com/win...

I spotted this on the 2nd link: "This version of Windows XP Home does not support large hard drives, and if you are using one that is bigger than 137 GB then you will not be able to access any of the space above that number during install. You could consider slipstreaming the service pack onto your disk."

You can always upgrade the service pack & repartition the HDD later.

message edited by riider


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#16
May 28, 2016 at 13:38:49
Thanks. Ihave performed many clean instatalls in the past but never experienced a blue screen after 4 minutes with a message informing me that the procedure had been stopped because of imminent damage to my pc. It goes on to advise me to close all virus software! To remove all additional hard drives or drive controllers, etc. But I think what I should do is to send it to the dump and invest in Windows 10. Thanks all of you for your input.

When was the last time you did something for the first time?


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#17
May 28, 2016 at 16:00:36
"It goes on to advise me to close all virus software! To remove all additional hard drives or drive controllers, etc."

You've gotten plenty of advice on what to do & I've supplied several links to how to do a fresh install of XP, complete with screen shots. I can't force you to read the instructions & I can't do the installation for you. You should NOT have any secondary HDDs connected (internal or external)...only the HDD you want to install XP on should be connected. And you should NOT have any external devices connected except the mouse, keyboard & monitor.

If you're getting warnings about virus software & drive controllers, you're not starting with newly created/formatted partition. Either that or you're using a pirated Windows disc & if that's the case, we can't help you with illegal software.

Let me ask you this...are you booting off the disc, pressing F8 to agree to the licensing, & then pressing D to delete the existing partition(s)??

message edited by riider


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#18
May 29, 2016 at 01:55:51
I have ONLY one hd and nothing else except the DVD and printer connected, the latter switched off. The only time I press F8 is to boot to safe mode and I have never pressed D to check licence validity. My OS is legal and validated by Microsoft.

When was the last time you did something for the first time?


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#19
May 29, 2016 at 09:05:09
"The only time I press F8 is to boot to safe mode and I have never pressed D to check licence validity"

When you boot off the XP disc, one of the 1st things you're required to do is press F8 to agree to the licensing. You can't even continue with the installation without pressing F8. See the following screenshot (lower left corner, F8 = I agree):

http://www.labtestproject.com/scree...

Then after pressing F8, the next screen to come up shows the partitions. You should be pressing D to delete them.

http://www.labtestproject.com/scree...

All the screenshots on that site are in the order you would see them during a typical installation. If you're not going through these steps, what method are you using to try to reinstall XP??

message edited by riider


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#20
May 29, 2016 at 09:15:33
"printer connected, the latter switched off"

Unplug the cable from the PC.


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#21
May 29, 2016 at 10:09:23
I would press any key when boot up suggest that. Then you wait as drivers etc. load. Nowhere have I been required to press 8. Also I have no partitions on my HDD. Then after a while I get 3 options: One to proceed with set up. Two to press R to repair and three press F3 to quit. That's it.

When was the last time you did something for the first time?


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#22
May 29, 2016 at 12:05:41
Is there a label on your WinXP CD? If so, what exactly does is say on it?

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#23
May 29, 2016 at 18:07:29
You said you "have performed many clean installs in the past". How did you do it without booting from the CD & going thru the required steps (which includes pressing F8)?

"Also I have no partitions on my HDD"

You can't use a HDD unless it's partitioned.


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#24
May 29, 2016 at 18:20:14
"Also I have no partitions on my HDD"
I assume you mean you have a single partition.

Always pop back and let us know the outcome - thanks


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#25
May 30, 2016 at 06:03:45
Correct Derek. As I explained I boot up via CD and follow instructions which brings me to 3 choices...but as I said I'm quitting Xp. Thanks all.

When was the last time you did something for the first time?


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#26
May 30, 2016 at 06:29:54
"As I explained I boot up via CD and follow instructions which brings me to 3 choices"

If you put the XP CD in the drive & reboot the system, you should see the "Press any key to boot from CD..." prompt. The choices you're seeing are NOT from the Windows disc. So either you don't have the boot order configured correctly or you don't have a standard XP disc or the disc is damaged.

Regardless, enjoy Windows 10.


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#27
May 31, 2016 at 02:35:41
I think your last suggestion is probably correct. I will go through the process again and if your'e still on my box I'll report back. I did find a few viruses when scanning with AVG and got rid of them. Maybe that may do the trick.

When was the last time you did something for the first time?


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#28
May 31, 2016 at 04:55:33
These are the best 3 free programs to run first if you suspect a virus or malware (in the order given):

AdwCleaner:
https://toolslib.net/downloads/view...
(blue "Download Now" button on right).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.

Junkware Removal Tool (JRT)
https://www.malwarebytes.org/junkwa...
(blue Download button).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
(use the "download" button rather than the "buy" button).
Install and Run the program but before running the Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

If you copy/paste the logs on here we can check them out.

Always pop back and let us know the outcome - thanks


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#29
May 31, 2016 at 08:23:15
This was long enough and took like half an hour to completly understand the grasp of what's occuring.
Well, the only thing caught my eyes, is virus, a stuff I'm preety expert at.
Well, after the AVG scan, there is still possiblity of viruses in your PC.
Do you have a live linux distro? If you do, boot it up, and remove the "System Volume Information" folders from each drive. They are like the homes of viruses, some filthy .exes that would interfere with your OS installation.
A better way is to clean install XP, completly removing the C: drive.
Also, the System Volume Information of any external hard drives and pen drives ever connected to the PC should be removed.

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#30
May 31, 2016 at 08:42:21
Re #29
Viruses in System Volume Information only matter if you run System Restore and exe's can't run by just sitting around in that place. After a clean up and you are sure everything is OK then I agree it is worthwhile removing System Restore points and saving just the last clean one but this is against the possibility of System Restore being run and putting them back.

Always pop back and let us know the outcome - thanks


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#31
May 31, 2016 at 09:21:26
You still are NOT deleting ALL partitions. If you had you would not see any Windows installation to scan for viruses.

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#32
May 31, 2016 at 09:57:59
I owe a lot of answers to all of you. Derek I did a systen restore but was allowed only from 4 May 2016. My HDD consist of ONE partition. Can I delete it whilst it being used by the OS? Derek problem is I can't open any webpages as Firefox gives message: Cannot load XPCOM.

When was the last time you did something for the first time?


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#33
May 31, 2016 at 10:36:53
This thread started out with a re-install of WinXP. How did you manage to get into WinXP to perform a Virus scan and try running Firefox?


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#34
May 31, 2016 at 10:47:03
Not sure why you would want to delete the partition but if you do then you will lose everything.

I too am a bit confused about what is going on.

Always pop back and let us know the outcome - thanks


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#35
May 31, 2016 at 11:25:10
Derek, see#31.I use firefox and not Win. Expl.

When was the last time you did something for the first time?


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#36
May 31, 2016 at 11:56:19
Re #35

I assume you mean #32.

Now I'm confused even more. Firefox is a browser. Not sure what you mean be Win, Internet Explorer perhaps.

If you delete the partition the whole operating system and all your own files will be removed, so it has little to do with browsers.

Always pop back and let us know the outcome - thanks


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#37
May 31, 2016 at 12:29:16
Dawie

Do you currently have WinXP working?


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#38
May 31, 2016 at 12:40:26
Re #30
"exe's can't run by just sitting around in that place"
Oh yes, they can. Believe me, I've collected viruses from all over our hometown and put it in my old PC one by one, offline and clean installing my OS each time. My tests proved this, Sality and Marburg were the ones I've actually seen to sit in System Volume Information and then just suddenly attack like as if its a bomb.
I've did a lot of research on this field. And yes I am right. Or why else would ask for SP2 during a clean install??

message edited by jaysarma987


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#39
May 31, 2016 at 13:41:00
jaysarma987

Interesting. I would like to benefit from your research but I don't want to clutter up Dawie's post further with this aside. Could you send me a "Personal Message" briefly describing the mechanism the viruses use to inject themselves from those folders.

Many thanks.

EDIT:
https://www.experts-exchange.com/ar...

Always pop back and let us know the outcome - thanks

message edited by Derek


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#40
May 31, 2016 at 14:16:32
I think it's fair to say that everyone who has tried to help is experienced at installing or reinstalling XP & has probably done it numerous times. IMO, Dawie is NOT booting off the XP disc & probably doesn't even know how to do so.

Unfortunately Dawie doesn't answer questions or follow instructions. Here we are at response #40 & we still don't know the make/model of the computer, the computer specs, or what type of XP disc is being used. We've wasted a week & are still no closer to a solution than we were on day one. It's a lost cause.

message edited by riider


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#41
May 31, 2016 at 19:04:10
Re: #40
Agreed. But hey, how is he trying to install XP if he ain't booting from CD?
Re: #39
On my way :)

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#42
June 1, 2016 at 09:19:36
Sorry guys I know you are all experts and very busy and I appreciate your time. It's difficult to get to all questions when you battle to find answers. I'm stuck between a clean installation and trying to repair or fix my present set up.
That's where Firefox and Innternet Explorer comes in.
Oth, yes XP is shows up with an effort on my side but I cannot go into any website because Firefox brings up a little window saying"cannot load Xpcom". All my scans are aimed at trying to fix it but no luck so far. I used Malwarebytes, Avg and Superantispyware. I did a Chkdsk /F with no obvious result. So yes, I'm still trying to fix my problem.
At times I get fed-up and tried a clean install. This is when the paw-paw strikes the fan. I do have a valid Xp Home Edition cd . Feel free to check it out.

I tap key and install starts. At bottom it displays "Setup is loading files". After a while"Setup is starting Windows". And then this: A problem has been detected and W will shut down to prevent damage to your pc". "If its 1st time you see this error, restart." If it appears again, follow these steps: Check for virusses, hence me checking for virusses. 2, remove any installed Hdd's or Hdd controllers. 3. Whether Hdd is properly configured and terminated. 4. Run CHKDSK /F for corrupt files. Restart.

TECHNICAL INFO;
***STOP: 0X0000007B (OXF78D2524, OXC0000034, 0X00000000) OX00000000)

I'N NOT SURE WHETHER ALL THE O'S ARE O'S OR ZERO'S.

When was the last time you did something for the first time?

edited by moderator: removed Windows key as a courtesy


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#43
June 1, 2016 at 09:29:21
Riiider I cannot access my pc to check specs with Belarc Analysis software due to Firefox NOT LOADING XPCOM. If I can fix this problem first I can access my pc.

When was the last time you did something for the first time?


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#44
June 1, 2016 at 10:05:13
I removed the WinXP key you posted as a courtesy to you. If someone else were to use that key you wouldn't be able to anymore.

The latest versions of Mozilla Firefox require a minimum of SP2 when running WinXP.

Firefox 46.0.1 System Requirements
Windows
Operating Systems (32-bit and 64-bit)
• Windows XP SP2
• Windows Server 2003 SP1
• Windows Vista
• Windows 7
• Windows 8
• Windows 10

You do not have SP2 on your installation CD nor do you have it installed on your computer. That may well be the reason you can't run Firefox.

AGAIN*** You are attempting to install WinXP from the CD without deleting the partition.

Quite honestly, I don't think you will be able to repair the current installation. We are on #44 here and no further along.

Do you even have the BIOS (setup) set to boot to CD drive first? Check it by restarting the computer and tapping the Del key to open the BIOS.

What is currently happening is what riider suspected in #4 above. I think you are NOT getting to the WinXP CD at all.

Review the first few replies above AFTER verifying you have the boot order to CD first, hard drive second.


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#45
June 1, 2016 at 10:15:26
The XPCOM problem, try clean installing firefox again. The virus you had, (idk you haven't provided info on that) probably messed up with plugins/extensions. In my experience, I got hold of a malicious site once (on my test PC), the website didn't load but the XPCOM problem was born. I simply downloaded the latest version offline installer of firefox and installed it without removing the previous version. The Mr.XPCOM disappeaed since then.
P.S. did you know, Internet Explorer is the best browser to download another browser! :D lol

message edited by jaysarma987


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#46
June 1, 2016 at 12:24:08
I wanted to show that I have a legit XP cd. Secondly, sP3 is currently on my pc. Thirdly I have boot sequence set to CD-Rom then HD. I cannot reinstall anythong because of XPCoM.

When was the last time you did something for the first time?


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#47
June 1, 2016 at 14:35:10
"I cannot reinstall anythong because of XPCoM"

This is really getting ridiculous. Installing XP has absolutely nothing to do with Firefox, Chkdsk, XPCom, viruses, or any other excuse you're giving us.

All you have to do is put the CD in the CD drive, boot the computer, watch the screen for "press any key to boot from CD..." & then press any freaking key! If you're not seeing the "press any key" message, you're not booting off the disc. It's as simple as that...it ain't rocket science. You HAVE to boot off the CD to do a clean install, all of the other crap you keep going on about doesn't matter - it will all be wiped by the new installation. If you're not able to boot off the disc, either the boot order is incorrect, the disc is bad, or the CD drive is bad.

And you STILL have not provided the make/model of your computer or the computer specs! Why is that so difficult to do??


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#48
June 1, 2016 at 15:08:25
Riider. You clearly didn't read #42 specially bottom part starting with TAP KEY...and I officially discontinue this topic. Thanks to all of you.

When was the last time you did something for the first time?


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#49
June 1, 2016 at 16:16:23
https://support.microsoft.com/en-gb...

Always pop back and let us know the outcome - thanks


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#50
November 29, 2016 at 02:53:25
Thanks for your input. This pc has landed on the scrap heap.

When was the last time you did something for the first time?


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