Problem with ARCDC to create boot disk.

February 1, 2015 at 11:46:44
Specs: Windows XP
Used ARCDC to create boot disk for Dell Inspiron 1011 laptop which gives error message "Corrutped or missing hal.dll file in system 32 dir." I have 2 of these machines. Using external CD drive. After creating Boot Disk , I connected ext drive to bad computer and it copies files. I switched boot source to Hard Drive on bad computer. However, I can't get into windows. I tried many different ways to handle this but nothing seems to work. Windows prompt will not let me use chkdsk/r as this command is not supported. Chkdsk reveals HD is OK. Both machines use XP home with SP2&3. I managed once to get to Win setup page, and got message about it could not find some kind of authorization file. I also added the missing file to the download which is
c:\windows\system32\hal.dll. Any help will be appreciated. Ralph

edited by moderator: Removed e-mail address to prevent spam - T-R-A


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#1
February 1, 2015 at 13:11:28
Pleaser Edit out your email address before the spammers find it - we work right here on the forum anyhow.

See this:
http://support.microsoft.com/kb/314...

Always pop back and let us know the outcome - thanks


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#2
February 1, 2015 at 14:42:27

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#3
February 1, 2015 at 15:48:32
Since you can get to command prompt you could try a system restore:

http://support.microsoft.com/kb/304449


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Related Solutions

#4
February 2, 2015 at 17:09:38
Yes, I can get to C:\windows prompt. But when I get to windows setup screen, there is no choice of logging into safe mode. After I get the prompt, and type HELP, I get list of acceptable commands. Use any other, and I get error message. If I select the Restore option, I get mesage "Can't find end user licensing agreement - Press F3 to exit."Then I am back to original No Go situation. The link to MS paage was of no help. When I press F8, it loads all files from my CD ROM which I obtained from ARCDC. There seems no way to get from the C:windows prompt to beig able to open windows.
Any other suggs? But tks for your reply. I have the feeling this is doable, but I don't know how.

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#5
February 2, 2015 at 17:13:14
See this (how to get to System Restore from Command Prompt):
http://support.microsoft.com/kb/304...

Always pop back and let us know the outcome - thanks


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#6
February 2, 2015 at 20:53:22
I'm not sure what the arcdc disk is but I assume you thought it would help with whatever problem you were having initially--was it just the problem with the hal.dll file or something else? I suggest you take that disk out of your cdrom, reboot and try the system restore from command prompt again.

You can also try sfc /scannow from command prompt and see what it returns.


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#7
February 3, 2015 at 18:11:52
Tks for alll replies. However, I can't now get back to command prompt. I have also searched the web and tried many things, but I still get same missing hal.dll mssage. Most "help" forums refer me to sme MS help pages and I have been through them all. I have an identical compuiter to the bad one, but I do not want to mess with trying to copy the hal.dll file from it to the bad machine. Too risky and besides, now I can't get back to the c:/WIndows prompt that I had before on the bad machine. Any other ideas? If I can get back to the prompt, I can probably use DOS commands which I know, but the HELP list resticts me to the list of commands on the screen. Apprec any new ideas. Ralph

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#8
February 3, 2015 at 18:44:37
When you say you can't get to the prompt does that mean you can't get the F8 boot menu to come up or does it mean it does but won't let you get to command prompt? If you can get to it have you tried the other boot options there, including 'last know good configuration'?

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#9
February 4, 2015 at 07:43:10
To Davein Caps: I get the F8 menu but it does not get me to the comand prompt. I have tried all the other options on that screen and nothing helps. I have several XP rescue disks and similar, but none of them are of any help. I changed the setting to boot from the disk drive OK. On this little laptop, it is a separate USB plugin drive and works OK.
Where can I get an XP system disk? I think that is what I need. I will ask some friends if they have one. I also have seen some very good youtube presentations addressing this problem and it has given me added insight. But so far, no luck getting back into windows.

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#10
February 4, 2015 at 12:40:29
" But so far, no luck getting back into windows"
Try this.

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Tutorials
http://www.lazesoft.com/guide.html
Screenshot ( SS )
http://i.imgur.com/4HXqQKS.jpg
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...


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#11
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#12
February 5, 2015 at 14:00:41
Att JohnW: I downloaded files from your GE Geek listing, 4th line down, freeiso. Then I checked BIOS to be sure it ws set to boot from the disk. When I tried to start the computer, it energized the CD drive but them went back to original bad hal.dll file message. There are 2 very brief messages that come up, very hard to read. But I think it is having trouble finding the boot.ini file. I have read that this could be the problem. Any suggs? I did not try Lazesoft soloution. I can't at all get to the setup scteen for XP which I was able to be before. Also, when I power machine on and press any key, it tries to boot up. after flashing 2 quick messages, I am back to the original missing hal.dll message. This seems to be a tough one. Ralph

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#13
February 5, 2015 at 14:39:46
Is this the link you used Ralph?
http://getintopc.com/softwares/oper...

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#14
February 5, 2015 at 15:09:50
I used download.freeiso - the Rufus link. No luck with this either. I also checked the BIOS boot section and tried setting both "boot from CD" and "boot from external drive" but neither helps. Messages I get when it tries to boot are (1) Loading PBR for descriptor 2" and (2) "Invalid boot.ini file" and I believe it is stil trying to boot from C:/. I spent a lot of time trying different things. Let me know if I shd try the link you mentioned in your last message. I am getting ready to post the machine to you!!!! Talk about frustration!
Again, tks for your time, trouble and interest. Ralph

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#15
February 5, 2015 at 15:14:37
"I am getting ready to post the machine to you!!!!"
Where are you, just in case you are in one of us helpers area, you never know.

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#16
February 5, 2015 at 19:24:14
JohnW: Well, I said that out of abject frustration.. Anyhow, I will try the link you mentioned in your recent last post and see if that can work. But if I have to replace the boot.ini file (as well as the hal.dll file !!!) I don;t know how to do that, though I think I could research it on the web.

Believe me, I am NOT a helper! I am just a very unhappy computer user!!

Ralph


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#17
February 6, 2015 at 08:23:38
JohnW: I tried to download from the link you suggested on getintopc but it does not download. Further, this is for XP Professional and I have XP home. Any ideas?
--Ralph Fri 11:30 AM

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#18
February 6, 2015 at 09:16:29
JohnW I managed to download and copy the GETINTOPC file to a CD and tried to start the bad computer using it. However, it does not help. I still see the message that the boot.ini file is bad. I have the BIOS set to boot from the CD drive. I am able to get to the screen that gives me the choice of how to boot up and I usually try with boot into safe mode with dos prompt. I think I have to rewrite the boot.ini file but I do not know how to handle this.

Let me know if any suggs. -Ralph


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#19
February 6, 2015 at 12:48:52
See if anything here helps:
http://best-windows.vlaurie.com/boo...

Always pop back and let us know the outcome - thanks


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#20
February 6, 2015 at 14:32:44
"Believe me, I am NOT a helper! I am just a very unhappy computer user!!"
Derek, riider, DAVEINCAPS & myself are your helpers, we are regular volunters on this forum, I am very aware you are not a helper & are trying to fix your comp.
Ralph, I was asking where you live, just in case one of us is in your neighbourhood.

"the Rufus link. No luck with this either"
The thumb drive must be left inserted after installing the ISO. You then reboot & go into the Bios & change the boot order to have the thumb drive boot first.

"Both machines use XP home with SP2&3"
Is the machine you are trying to fix SP2 or SP3?

Here is the SP3 version.

Windows XP Home Edition SP3 Free Download
http://getintopc.com/softwares/oper...

"Invalid Boot.ini" or "Windows could not start" error messages when you start your computer
http://support.microsoft.com/kb/330184
• Microsoft Windows XP Professional Edition
• Microsoft Windows XP Home Edition


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#21
February 6, 2015 at 20:16:13
11 PM Fri 6 Feb att: JohnW:

Well, after some hours trying to download the XP-SP3 file on to the thumb drive (slow computer and ots of hangups) I inserted the Th Dr into the bad computer. I also changed the boot source to Removeable Media. whe trying to boot, I got message: REMOVE DISKS OR OTHER MEDIA - PRESS ANY KEY TO CONTINUE. If I do not remopve the drive and press any key, it just repeats same message. If I DO remove the drive, I get error message (too fast to read it) and then back to same message as always regardiong missing hal.dll file.

You asked if the bad computer uses SP2 or SP3. Of course, I can';t get in it now to see for sure which it is. However, I thought it was SP3, but actually am not certain hat it is. This computer was given to me by a friend, and I know he never attended to it vey well. When computer tries to boot, the light on the the drive lights up, so I can see it is addressing that drive in the process. I spent a lot of hours because the process of downloading and unzipping the ISO file was a slow one. Anyhow, let me know what you think at this point. Will an SP3 op sys file work on, for example, a computer having SP2 or whatever? And, as always, many thanks.

Ralph


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#22
February 6, 2015 at 20:21:25
Time to try my post #10 Ralph.

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#23
February 7, 2015 at 08:23:58
Sat morn 11:20 Am

JohnW;

OK. I will try to get to this today. Will advise you the result.

- Ralph


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#24
February 7, 2015 at 09:40:53
12:30 PM Sat7 Feb
JohnW: OK I did the Lazesoft and made a recovery thumb drive. I got final message saying drive is completed etc. Trying to use it to reboot bad machine, I got message DISK ERROR PRESS ANY KEY TO REBOOT This does nothing exc stay in same loop. - I checked all 3 availabe USB ports, same thng. I used various settings of BIOS boot selection, no change exc. sometimes I am back to original message about missing hal.dll file. The only thing left in the Lazesoft instructions is to try with a disk. However, my BIOS (machine was mfgrd in 2009) DOES give you both options for reboot:: (1) USB and (2) External drives. So I am at a loss as to what else I can do with Lazesoft exc to write to them. I will continue to examine their site and advise if anything else works. INnabove tests, the th drive lights up whe it tries to boot, so I can see it is accessing it.

-Ralph


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#25
February 7, 2015 at 15:33:22
Sat6:15 Pm 7 Feb
JohnW: I went through all my old XP disks - I have a large collection of some years. The only one that gave me anything promising was a so-called "quick restore CD" from an old Compaq computer (2006 and marked for use with XP pro SP2. It got me back to the XP Install screen and downloaded a big batch of files. I ended up with c:windows prompt on the screen. I got out my very old DOS book and tried to gp forward. I went thru the XP setup screen (Press R) as I have read a lot aboiut on the web and have used before, However, I was not able to get back into windows. I ended with the same hal.dll message. But all the other disks I have and ones I recently prepared, none of them were able to get me back to the XP setup screen..
So That is the latest news. There must be a setup disk that I can get that will do the job, but I do't know where or which one.

Keep in touch.

Ralph


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#26
February 7, 2015 at 15:57:38
Ralph, put the hard drive in another comp ( to be safe, on it's own ) using an adaptor if necessary, run any operating system cd/thumb drive on it & see if the operating system will install ( make sure you delete all the partitions )

SATA/IDE to USB 2.0 Hard Drive Adapter
http://www.pccasegear.com/index.php...
USB 2.0 to SATA / IDE Adaptor Cable
http://www.circuitcentral.com.au/us...
Universal Drive Adapter
http://www.newertech.com/products/u...
Notebook / Laptop Hard Drive to Desktop Adapter (2.5" to 3.5")
http://www.geeks.com/products.asp?c...
http://www.geeks.com/details.asp?in...

message edited by Johnw


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#27
February 7, 2015 at 17:49:43
7 fB 2015 8:45 pm

JohnW:

I found this page in MS download section: It is OS for XP Home with SP2.

http://www.microsoft.com/en-us/down...

but to open it, I need 6 formatted HD CD's. I think this might be worthwhile, but I have run out of blank CD's. Take a look and let me know if you think this is a worthwhile thinng to do. I will have to order more blanks as I used about 10 till now on this project and have only 4 left ojn hand.

Re the sugg you made in last post, I spoke to a friend about this some time ago and he suggested much the same as your last sugg. But I am not good at hardware stuff. I have another good friend who is a super IT guy, but he is out of town. He has helped me in the past and I think I shall wait till he comes back and I know he wil fix this for me. He was head of a big IT dept at local university.

But meanwhile, let me know what you think of the above link and if you think it would be a good thing to try in the meantime. This computer is not essential to my work - but a nice convenience. I a just frustrated that I can't get it working.

Let me know about the MS thing as per above link.

Thanks and regards,


Ralph


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#28
February 7, 2015 at 17:56:42
"I found this page in MS download section: It is OS for XP Home with SP2"

What was wrong with the ISO I gave you.
http://www.downloadfreeiso.com/2013...

"I think I shall wait till he comes back and I know he wil fix this for me"
Sounds like the best way to go.


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#29
February 7, 2015 at 19:10:48
7 Feb 2015 10:00PM

JohnW:

I did examine the link yu just mentioned above but I could not proceed with it because it was unclear how to work with it. I could not get very far with it.

John, don't think I do not appreciate all the time you expended and your offered help. I just have to get on with more important things now.

I am going to try the MS download and if that does not work, I am just going to wait till my friend returns and let him handle it.


Thanks for all,


Ralph


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