problem my dell V305 printer isn't printing c

Dell V305w all-in-one printer
March 14, 2011 at 01:05:07
Specs: Windows XP
when I print a page off the web my printer (Dell V305) prints in colour but when I print off my PC it's just black and white...colour cartridge is new and full...I have noticed that the option to print in black and white has been faded out and can't be clicked on whern I go to printer preferences...can you help please?

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#1
March 14, 2011 at 05:20:34
Try > Restoring Factory Default Settings, last item on this page.

http://support.dell.com/support/edo...


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#2
March 15, 2011 at 15:07:55
thank you......I went to control panel and found another version of my printer...made that the default version and all is well.....Sue

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#3
March 15, 2011 at 15:39:24
Go to Start > Printers and Faxes, right click on the printer you don't use & Delete.

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#4
March 15, 2011 at 15:42:53
will do...thanx

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