prints test page but not via PRINT/DOC

September 12, 2011 at 22:05:48
Specs: Windows XP HOME SP3, ASRock G31M-S 1025Mb
XP "no printers are installed" MESSAGE on attempting to print from WORD, rtf or simple text, but prints TEST PAGE- OK.

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September 12, 2011 at 22:14:37
Your post begs the question "do you have a printer installed"? More information will assist helpers.

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September 13, 2011 at 08:08:47
I solved the problem of "no printers installed". My firewall! -I uninstalled the firewall, and immediately the printers were able to print out. Evidently at some stage I was asked -Comodo- if to allow WORD to connect to the internet and i replied Yes.
I have since re-installed Comodo and am working normally.

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