phoenix award bios v6.00pg update link

July 30, 2011 at 12:35:57
Specs: Windows XP Pro
I cannot locate a goos place on the internet to upgrade my bios from the current version, I am trying to install windows XP pro and I keep getting the file\i386\ntkrnlmp.exe could not be loaded error. I have been told the bios won't allow me to install this op system, which is BS because that is what was on it!
I can't go and download anything, as there is no operating system on it right now, that is the problem, can't get XP Pro to install because of that error message and it kicks me out of setup

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July 30, 2011 at 13:02:31

That can also be caused by faulty ram. Download and install this. Run a test . Any errors are not acceptable. To reset the bios to default, remove the mobo battery for a few seconds, then reinstall it.

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July 30, 2011 at 13:11:32
Do not attempt to load a new bios file.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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July 30, 2011 at 13:17:57

Try step 2. Your computer's BIOS may have an issue when ACPI is enabled.

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Please let us know if our advice was able to help you.

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July 30, 2011 at 17:08:20
Bios versions ARE NOT operating system specific.

If the same bios version worked fine before with XP, it makes no sense at all to load a different bios version !

There are of lots of boneheads on the web who tell you your bios version needs to be changed or the present bios version is corrupted when they don't know what causes your problem.

You should get NO ERRORS AT ALL loading files from the Windows CD ! .

If you DO get errors, the most likely causes of that are either

- there is a problem with the optical drive reading the CD

- make sure the CD is clean and free of major scratches

- use a laser lens cleaning CD in the drive BEFORE you boot from the CD - if you have a laptop, if you eject the optical drive's tray, when there is no disk on the tray, you can wipe off the obvious laser lens with a tissue or soft cloth.

- if the CD is a copy, if it is not a CD-R or DVD-R disk, the disk may NOT read properly in a drive it was not made in

- if you have a desktop computer, if you have more than one optical drive, try the Windows CD in another drive

OR - you are experiencing small amounts of ram errors

See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:

For a laptop, you must remove both its main battery and AC adapter before you do that.

See the User's or Owner's manual for your model if you need more info about how to properly remove and install the ram.

If cleaning the contacts on the ram and re-seating it doesn't help, test the ram with ram diagnostics

If you have 4gb or less installed....
this one is pretty good - Microsoft's
Windows Memory Diagnostic:
It can be toggled (press T) to do a standard or a more comprehensive set of tests - use the default 6 test one first - if it passes one pass of that, use the latter one. A few of the tests in the latter set are intentionally slower.
If you don't have a floppy drive, see the Quick Start Information at that Microsoft link for how to make a bootable CD of the Windows Memory Diagnostic (you need Windiag.iso - you don't necessarily need to use the program they mention to add it to the CD).

Or - use memtest86, or memtest86+ (different author)

- memtest86 has bugs that produce false errors in two tests of the set of tests on SOME systems that have an AMD cpu and/or an AMD main chipset. One of the two tests finds infinite errors and never finishes.

- memtest86+ has bugs that produce false errors on SOME systems unless you disable Legacy USB or similar in the bios BEFORE you run the tests.

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July 31, 2011 at 12:45:56
See the link below. Are you trying to install to a SATA hard drive?

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