PC will not shutdown when dongle connected to serial port

September 8, 2012 at 11:42:15
Specs: Windows XP
When I shut down my PC it restarts strait away when I have a dongle connected to the serial port . The dongle is to allow use a ham radio software package . Disconnect dongle and it shuts down OK . Cannot use a serial to USB converter with the dongle even though I have tried many times .

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#1
September 8, 2012 at 12:21:09
If the dongle requires a driver to be installed (I assume it does) you may be able fix the problem by installing a newer driver from the device manufacturer's website.

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#2
September 9, 2012 at 14:16:15
Try UPH Clean from here:
http://www.microsoft.com/en-gb/down...

Always pop back and let us know the outcome - thanks


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