PC will not reboot after failed installation

June 4, 2013 at 03:03:55
Specs: Windows 7
My boy tried to install a windows 98 on the pc whiles I was away, but got stucked when he was asked to enter the product key which he does not have and I don't eather, now pc will not bbot up, it keeps on saying that Windows root is missing.
I don't have the original windows cd and I can't fimd the product key anywhere on it.
Please can anyone help.
Thanks

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#1
June 4, 2013 at 03:09:25
Please post;

1. make and model of the PC.
2. version of Windows that was pre-installed on it when new.


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#2
June 4, 2013 at 03:34:02
The make is Ether com, that is all I have seen written on it, and the previous windows on it was Wimdows XP Home Edition. It is a desk top, not a laptop.
thank you

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#3
June 4, 2013 at 04:11:15
Sorry, I can't find any useful information or product support for that brand name. I was hoping it was a well-known brand like Packard Bell or HP which have excellent product support on the web.

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Related Solutions

#4
June 4, 2013 at 04:28:51
thank you Phill, I will check foe any thing else that may be of help.
thanks

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#5
June 4, 2013 at 07:17:06
Windows Products keys can be found with a little creative googling. Why was was he installing Win98? If it's a newer PC, it will be very difficult if not impossible to get Win98 to run on it.

You (or he) will have to restart the installation from scratch. Make sure to delete the existing partition(s), create a new one, & format using FAT32 before installing Win98. If you have more than 512MB RAM, you will have to reduce the amount to 512MB or less to be able to pull off the installation.

See the following: http://rosshaynes.com/windowsos.html


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#6
June 4, 2013 at 15:59:36
"My boy tried to install a windows 98 on the pc"

"I don't have the original windows cd"

That confused me - you can't install Win 98 without a CD, so I'm not sure what your boy was doing. You might find a cheap Win8 CD on eBay.

Always pop back and let us know the outcome - thanks


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#7
June 4, 2013 at 16:21:10
It was probably put together by a local shop and has a brand name motherboard in it. The motherboard model may show on the posting screen when you first turn it on. Otherwise open the case and examine the motherboard for identifying info. You should probably check the hard drive model number too.

Then you need to go to the support site for the motherboard and see if 98 drivers are available. If not, installing 98 on it is not advisable. But unless you (or your son) has a specific reason for wanting 98 on it you're better off with at least XP anyway.

Post back the motherboard and hard drive info if you need further help.

DAVEINCAPS - Made with REAL high fructose corn syrup.


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#8
June 4, 2013 at 16:24:55
Sorry, I missed response #2. Agreed XP would be the best way forward.

Always pop back and let us know the outcome - thanks


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#9
June 4, 2013 at 23:32:28
That confused me - you can't install Win 8 without a CD, so I'm not sure what your boy was doing. You might find a cheap Win8 CD on eBay.

Derek where did you get Windows 8 from or did you forget to type the "9"?


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#10
June 5, 2013 at 09:36:23
Ooops, typo - thanks, have corrected.

Always pop back and let us know the outcome - thanks


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#11
June 5, 2013 at 15:05:52
Hi Rider, thanksfor the very useful response, this 98 cd was just among my cd collections, infact I have never used it.
I would prefer to install a newer windows, though the original windows was xp home edition 2003. The pc is an old one, if I install the win 98 can I upgrade it.
thanks

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#12
June 5, 2013 at 15:11:51
Thanks Daveincaps, the cd is an old one that I have never used, infact the the original windows was xp home edition and that is what I want to intall again.

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#13
June 5, 2013 at 15:20:01
Yeah, XP would be better but available keys are hard to come by. Do you happen to have an XP COA sticker on the computer case? Or you may be able to find a cd with unused key on ebay.

DAVEINCAPS - Made with REAL high fructose corn syrup.


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#14
June 5, 2013 at 16:43:11
I think he meant his "boy" or son? Maybe wiped XP out and started installing 98 and got to where it asked for the key. The orignal XP CD was lost. If it was a custom built from a local store or shop then the C.O.A may have not been on the case maybe on a booklet the CD was in.

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#15
June 6, 2013 at 14:29:52
Hi Christopher, , that is exactly the case, my son wiped out the windows xp that the pc was running on, and I do not have the cd or booklet.
I think you have got the picture, may be I did not explain enough.
Please what is you idea about the situation.
thanks

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#16
June 6, 2013 at 14:47:56
Google around for a full version of XP complete with product key. eBay would be a good start. It would be a pity to harp back to W98 which is insecure, also the XP drivers are much more likely to suit your computer. If you can sort this before XP stop security support in April 2014 it would be a good idea. I can give you some tips on improving XP security if you go this way.

Always pop back and let us know the outcome - thanks


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#17
June 6, 2013 at 15:30:59
Thanks Derek will take your advice. I will come back to you.
thanks again

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#18
June 11, 2013 at 11:00:00
You need to find a product key for Windows 98 that actually works, there are tons of websites were you can find one, then run through the installation process again and use the working key. Your other solution would be to purchase a brand new OS CD.

References

Improving PC Efficiency


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