pc will not let me connect to internet

April 22, 2011 at 17:15:38
Specs: Windows xp
whenever i try to connect my dell desktop to a webiste or an application that would use the internet it never connects or says the webpage cannont be displayed.i called my local isp and the had me use command prompt to try to ping google.com and no results displayed.

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#1
April 22, 2011 at 19:10:29
You are more than likely infected, or have been infected.

Infection has enabled proxy
http://www.bleepingcomputer.com/vir...
Start > Control Panel > Internet Options > Connections > LAN settings, untick > Use a proxy server for your LAN. Click OK twice.

Hosts File
http://home.comcast.net/~SupportCD/...
Myth - "Special AntiSpyware Hosts Files are necessary to prevent Spyware infections."
Reality - "Using Special AntiSpyware Hosts Files are a waste of time and leads to a false sense of security. Any Malware/Spyware can easily modify the Hosts File at will, even if it is set to Read-only. It is impossible to "lock-down" a Hosts File unless you are running as a limited user which makes using it in this case irrelevant anyway.

I rename Hosts file & use SpywareBlaster.
Do a search for the hosts file ( In Windows\system32\drivers\etc ) & rename to > hosts.txt or hostsold.

SpywareBlaster
http://www.softpedia.com/get/Intern...
http://www.softpedia.com/progScreen...
http://www.bleepingcomputer.com/tut...
http://www.javacoolsoftware.com/spy...
FAQ
http://www.javacoolsoftware.com/spy...
Forum
http://www.wilderssecurity.com/foru...
If you want to use it again, change it back to what it was.

Here are links that have a variety of tools to use, even if your symtoms don't match. The badies are always ahead of the goodies & there are thousands of new versions coming out each week, so it is just matter of finding a tool that works for you.

aswMBR
http://public.avast.com/~gmerek/asw...

How to remove Google Redirects or the TDSS, TDL3, or Alureon rootkit
http://www.computing.net/howtos/sho...
http://www.bleepingcomputer.com/vir...
http://support.kaspersky.com/faq/?q...
http://deletemalware.blogspot.com/2...
http://www.brighthub.com/internet/s...
How to fix Google Redirects aka Win32/Olmarik, Rootkit.Win32.TDSS.u, Win32/Alureon.F, Backdoor.Tid
http://www.geekstogo.com/forum/topi...

What is Google search redirect virus and how to remove it?
http://hands-oncorp.com/2010/05/04/...
http://darfuns.com/remove-google-se...
http://www.troublefixers.com/remove...

How to remove gxvxcserv.sys trojan (google redirect virus)
http://www.myantispyware.com/2009/0...

Google Installer Virus
http://tonysgeektips.wordpress.com/...


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#2
April 24, 2011 at 17:05:50
THANKS ALOT!!! I'll be glad to try everythin. I kinda felt like it might be some kind of infection.

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#3
April 24, 2011 at 18:46:24
I am less inclined to suspect a virus or malware infection. The objective of most malware & virus infections is to surreptitiously take over part/all of a user system, mine it for data and then use that data. Disabling the internet connection would do three self-defeating things. 1. it would prevent the data miner from sending the data back to "home base" 2. it would prevent the nasty from spreading itself, and 3. it would alert the user to the presence of the infection.

Reasons for loss of internet connection are usually something more mundane and diagnosing the problem starts with a description of the network connections

So.

What kind of internet connection do you have? Cable/ADSL/Dialup/3Gmobile?
Is it a shared connection with router between modem & PC?
Is it a wired or wireless connection to the PC?
Open up Commandprompt and run the command ipconfig /all

Copy the result and paste that back here so we can look and see if you are even making a connection.

Goin' Fishin' (Some day)


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