pc not operating - wininet.dll missing

September 15, 2013 at 11:20:04
Specs: winxp
when i started my pc it asked to fix a problem using f1 or f12 which i did after reboot i find on the screen - EXPLORER.EXE NOT FOUND, WININET.DLL WAS NOT FOUND. i cannot get into my pc by any means that i know of. PLEASE ADVISE !!!!!!!

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#1
September 15, 2013 at 12:28:39
Can you get into Safe Mode by tapping F8 while booting? If so you could do a System Restore from there.

Always pop back and let us know the outcome - thanks


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#2
September 15, 2013 at 12:55:22
no f8 wont work

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#3
September 15, 2013 at 14:16:04
This would be a good start but it depends how far your computer lets you go in it's present condition:
http://pcsupport.about.com/od/findb...

If you get as far as item 11 then use CCleaner (first option) as a registry cleaner and avoid all others. Generally registry cleaners can be dubious and only usually remove invalid entries that don't matter. Mostly you avoid them entirely. CCleaner is the least likely to make things worse - it gets good reviews for that, which fit with my own personal experience.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
September 15, 2013 at 15:00:32
thanks ill give it a try & get back to you

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#5
September 15, 2013 at 15:28:16
Yes, by all means try but on reflection maybe giving that link was a tad hasty, as it depends a lot on getting into Safe Mode. If by some chance of luck you manage to do so then fine.

Just information it would be interesting to know what you did with "fix a problem using f1 or f12".

There is something probably far too simple that you could try. At odd times when things get stuck if you unplug the power from the domestic supply, hold the power off/button in for about 20 seconds it can help. I rather doubt it will sort this issue but it would be silly not to try.

There might be some other way to achieve one or two of the other suggestions in the link but I'll hang on to see if you happen to get anywhere.

If push comes to shove this rather convoluted repair might do the trick, which is better than reformatting and re-installing Windows and losing all your own stuff:
http://pcsupport.about.com/od/opera...
It obviously depends on what disks you have to hand, if any. You "might" need your Windows XP product key.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
September 15, 2013 at 17:07:04
Here is another avenue to pursue, lets see if you are infected.

6: Run ESET Online Scanner, Copy and Paste the contents of the log please. This scan may take a very long while, so please be patient. Maybe start it before going to work or bed.
http://www.eset.com/us/online-scann...
http://www.eset.com/home/products/o...
You may have to download ESET from a good computer, put it on a flash/thumb/pen drive & run it from there, if your comp is unbootable, or won't let you download.
Create a ESET SysRescue CD or USB drive
http://kb.eset.com/esetkb/index?pag...
How do I use my ESET SysRescue CD or USB flash drive to scan and clean my system?
http://kb.eset.com/esetkb/index?pag...
Configure ESET this way & disable your AV.
http://i.imgur.com/3U7YC.gif
How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
Which web browsers are compatible with ESET Online Scanner?
http://www.nod32.fi/eset-online-sca...
http://kb.eset.com/esetkb/index?pag...
Online Scanner not working
http://kb.eset.com/esetkb/index?pag...
Why Would I Ever Need an Online Virus Scanner?
I already have an antivirus program installed, isn't that enough?
http://www.squidoo.com/the-best-fre...
Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult.
5: Why does the ESET Online Scanner run slowly on my computer?
If you have other antivirus, antispyware or anti-malware programs running on your computer, they may intercept the scan being performed by the ESET Online Scanner and hinder performance. You may wish to disable the real-time protection components of your other security software before running the ESET Online Scanner. Remember to turn them back on after you are finished.
17: How can I view the log file from ESET Online Scanner?
http://kb.eset.com/esetkb/index?pag...
http://www.eset.com/home/products/o...
The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is "C:\Program Files\EsetOnlineScanner\log.txt". You can view this file by navigating to the directory and double-clicking on it in Windows Explorer, or by copying and pasting the path specification above (including the quotation marks) into the Start ? Run dialog box from the Start Menu on the desktop.
If no threats are found, you will simply see an information window that no threats were found.
http://www.trishtech.com/security/s...


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#7
September 16, 2013 at 15:54:26
As Derek says, it would be helpful to know about the F1/F12 thing. F1 probalby takes you into bios setup and F12 the boot order. That and the boot problems indicate a physical problem with the hard drive and/or it not being properly configured in bios setup.

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#8
September 17, 2013 at 13:48:10
the problem started when the pc stated - diskette drive 0 seek failure

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#9
September 17, 2013 at 16:15:46
Re #8
That indicates a problem with the floppy drive. Try disabling the floppy drive:

1) Reboot PC and hit the appropriate F to go into SETUP (BIOS).
2) Arrow down to DRIVES and hit Enter.
3) Arrow down to "DISKETTE DRIVE" and hit Enter
4) Highlight "OFF" and Hit Enter
5) Press Esc to Exit
6) Highlight EXIT and hit Enter

The above is general so it might be a tad different on your computer.

However your initial post indicates something more serious. It is possible that your hard disk is corrupted or failing.

It would still be helpful for us to know what you did in F1 & F2. Also from SETUP you should be able to see if the hard disk is showing or not.

Always pop back and let us know the outcome - thanks


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#10
September 17, 2013 at 21:01:03
Did you try to do a bios update or make any changes prior to the problem starting?

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