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pc keeps rebooting, won't start in safe mode

Microsoft Microsoft windows xp home edit...
March 26, 2010 at 12:17:20
Specs: Windows XP
While trying to rid my kid's computer of the av.exe scareware, I discovered that I could not start the computer in safe mode. I tried following the advice of lurkswithin's post to


"Start > run and type
press enter
under the boot.ini tab select safe boot and save and exit."

Now the computer is stuck in a loop where it just keeps rebooting over and over. None of the boot options work. Is there a way to get out of that loop?

See More: pc keeps rebooting, wont start in safe mode

March 26, 2010 at 13:51:55
I am not a big fan of trying to fix infected systems. Too many unknowns as to what file has been damaged.

I'd boot to a live cd to get my data off to remote media. Then do a reload of the OS. Be sure to scan all removable drives with good a/v antimalware software.

The xp disk can run sfc.exe maybe from barts.

A barts cd can be used to access a restore point if you want to try that.

The second issue is how you were able to get a virus. It might take some best practices to help avoid them in the future.

The only other way is to try to fix what you have with a xp cd using it's repair or a live cd to fix what is going on and try to get it back to some unknown point.

I love norton ghost.I make a good image after I get all the apps and updates in. In 20 minutes I can return it to that state.

Playing to the angels
Les Paul (1915-2009)

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March 26, 2010 at 19:33:48
Thanks for your reply. I was hoping to avoid it, but ended up going with the repair.

I will look in to doing the Bart's cd and the Norton Ghost to make it easier if there is a next time. Unfortunately, the kids don't always follow the best practices no matter how many times we try to drill it into them.

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