While trying to rid my kid's computer of the av.exe scareware, I discovered that I could not start the computer in safe mode. I tried following the advice of lurkswithin's post to http://www.computing.net/answers/wi... Quote:
"Start > run and type
msconfig
press enter
under the boot.ini tab select safe boot and save and exit."Now the computer is stuck in a loop where it just keeps rebooting over and over. None of the boot options work. Is there a way to get out of that loop?
I am not a big fan of trying to fix infected systems. Too many unknowns as to what file has been damaged. I'd boot to a live cd to get my data off to remote media. Then do a reload of the OS. Be sure to scan all removable drives with good a/v antimalware software.
The xp disk can run sfc.exe maybe from barts.
A barts cd can be used to access a restore point if you want to try that.
The second issue is how you were able to get a virus. It might take some best practices to help avoid them in the future.
The only other way is to try to fix what you have with a xp cd using it's repair or a live cd to fix what is going on and try to get it back to some unknown point.
I love norton ghost.I make a good image after I get all the apps and updates in. In 20 minutes I can return it to that state.
Playing to the angels
Les Paul (1915-2009)
Thanks for your reply. I was hoping to avoid it, but ended up going with the repair. I will look in to doing the Bart's cd and the Norton Ghost to make it easier if there is a next time. Unfortunately, the kids don't always follow the best practices no matter how many times we try to drill it into them.
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