Panasonic Tough Book Mouse Cursor Issues HELP

October 11, 2010 at 16:24:06
Specs: Windows Xp Pro, intel pentium M 1100MHZ and 512mb ram
I have a customer with an issue on a Panasonic ToughBook CF-18 Laptop. The problem is that the mouse cursor on the screen randomly jumps all over the screen clicking. The issue is so bad that the computer is rendered useless until this issue is resolved. It does not do it every time only every now and then, and you can not make it happen on demand. Any ideas on cause of the issue?

Computer has a NEW Keyboard, Fresh Copy of Windows. I have disconnected the internal mouse pad and used an external mouse from a fresh boot and same thing.

Please ask me any questions that you may need to know, to help me out.

Thanks for all time devoted to helping me resolve this issue.

I can take a video or pictures to show exactly what is see!

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October 13, 2010 at 17:08:16

This is a normal problem seen on computers.. it can be fixed by some reg edits.

Go through this page and make the changes if the explanation satisfies you.

thank you.

Subhash Chandra.

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October 13, 2010 at 17:09:11
Here is the Link..forgot in first time

Subhash Chandra.

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