Packard Bell PC Stalled at XP splash screen

May 4, 2010 at 04:34:04
Specs: Windows XP
Im having a problem with a Packard Bell PC that I have, I switch on everything seems okay, we get windows starting up and the blue line running across the screen. ...and then nothing. It goes to the blue screen that says Windows XP, and no further. Doesn't go to my welcome screen to choose who'd desktop to log in on, just nothing it stays there on that blue XP screen. I tried trying entering bios to change the settings to run from cd, but it won't let me in.If I hit F12 that's fine it lets me in to the network boot settings , but F2 does nothing. I tried starting up in Safe Mode, but again it goes no further than the XP screen

Some advice on this [in simple terms, an idiots' guide] would be great.

Thanks,

Linda Rhead


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#1
May 4, 2010 at 07:29:40
Restore with the Packard Bell Recovery discs. This will wipe the C drive contents and put everything back to when it was new. You are supposed to make the PB Recovery Discs yourself from within Windows when you first get the PC so I hope you made them.

Better still, you could have made a "disk image" of the C drive on to an external drive, using free disk-imaging software.
That makes an exact copy of everything on the C drive, including your own files, Windows, settings, your Desktop layout etc. But if you haven't already done that it's too late to help you now.


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#2
May 4, 2010 at 10:08:38
No afraid no recovery discs as it wasn't my PC originally, it's one I inherited as a back up system. So what's caused this would you think, it was fine last week>

Linda


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#3
May 4, 2010 at 12:05:25
If you have any external devices connected, you can 'try' disconnecting them.

The three most important things in computing:
1. Backups, 2. Backups and 3. Backups.


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Related Solutions

#4
May 4, 2010 at 12:17:27
All I have connected to the tower is a monitor, keyboard and mouse...:(

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#5
May 4, 2010 at 12:49:20
You can check the following web site to see if you can download a recovery disc ISO.
http://www.user-guides.co.uk/Packar...

The three most important things in computing:
1. Backups, 2. Backups and 3. Backups.


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#6
May 4, 2010 at 13:07:44
Thanks, I'll check that out.

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#7
May 4, 2010 at 14:24:26
I downloaded the correct recovery disc from Packard onto my other PC, tried to run it in the faulty one, but still nothing. Thanks anyway.

Linda


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#8
May 7, 2010 at 10:00:35
Just to let all those who advised me know, that I managed to repair the PC. Took the battery of the Motherboard for a short while, put it back, restarted the computer, which took me into all sorts of settings.From there I went to F8, rejigged the boot sequence and formated with the XP disc. Working perfectly now

:)

Linda

There's always a way if you're determined enough.


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#9
May 7, 2010 at 17:05:14
Good work! Thanks for posting back.

The three most important things in computing:
1. Backups, 2. Backups and 3. Backups.


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