Printer is a Canon MX330, and it functions okay for other printing. It will print emails on the Verizon email program.
How do I repair Outlook Express?
http://ask-leo.com/how_do_i_repair_...
An Outlook Express basic repair kit
http://support.microsoft.com/kb/239...
Here's another approach (requires Windows XP CD):
http://www.softwaretipsandtricks.co...Always pop back and let us know the outcome - thanks