'on demand' & using the wrong network key

November 5, 2009 at 08:26:11
Specs: Windows XP
i have a new laptop, with wireless.
It connected to my boyfriends internet fine. then when i got it home it would not connect to mine, because its using HIS network key, instead of mine.

I have deleted his from the prefered network list and only mine is here. When i enter the network key and try to connect it automatically switches it back to his network key again.
So cant find the connection at mine.

Also in my wireless list (not sure if related).. when im at home i have my network as 'preffered' and another one as 'on demand' (the second one i have never connected to). When i go to my boyfriends HIS network says 'on demand' by it

Any advice welcomed as its driving me mad to have a brand new nice laptop i cant use :(


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November 5, 2009 at 08:34:20
Does your wireless utility have the ability to do profiles?

New laptop should also come with free support. Give them a call. Perhaps you need an update for this software.

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November 5, 2009 at 08:38:22
thank you for the fast reply.

Never thought about calling their support?

But it only seems to be my internet it doesnt want to onnect to. I tooke it to my friends and it connected the theirs fine. - both on bt (friend and boyfriend) im on orange.

I dont know about profiles?

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November 5, 2009 at 08:49:25
When you setup your wirless connection at home, at the end you should have the ability to name it and save it. This is a profile. Can you do this?

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November 5, 2009 at 09:04:18
yeah i can do that, and have done

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November 5, 2009 at 09:13:30
Then how are you determining the profile is using the wrong encryption key? Key should be unique to each profile. Each profile named differently?

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November 5, 2009 at 09:28:23
because i have to enter my network key, and everytime i go to put it in there is my boyfriends already there, in both the network key space and the confirm (his is shorter than mine) so easily identifyable)

When i delete this to add my longer network key in, and confirm and press ok, it reverts back to the shorter one - boyfriends, and ries to connect using that.

If i take the laptop to his house it connects automatically, no network key need entering etc...

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November 5, 2009 at 16:42:09
If you have saved wireless profiles you are never asked for the key because the profile contains the key.

Is the actual key showing or are you just seeing dots? It is normal if seeing dots for the dots to be smaller then the key.

It does sound like your wireless software is flakey.

What wireless card and software are you using so I can lookup the docs?

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November 7, 2009 at 05:06:36
i fell really really stupid, but thought i would come back and thank you for your help and tell you of the outcome.......

My internet on new laptop is working :)

I needed to type the network key in in capitals :'( which id why it wouldn't accept it :(

I feel so stupid. but thank you so much for your time and effort, if i ever have a proper problem (i will try capslock first) i will come back.


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