Old HP Mouse not detected with XP Install

May 12, 2011 at 10:52:49
Specs: Windows XP, 3.19
Had a very bad problem with blue screen/BIOS - I follwed inaccurate advice online and ended up with biosinfo file missing or corrupt - Windows XP could not start due to this. I spent hours on the phone with Dell tech support...The DSKCK didn't work...Decided to wipe the drive clean and do a fresh install from my XP Home disc....But after downloading the Dell network driver, video driver and BIOS driver from my Dell OPtiplex GXP270 the mouse is still not detected...Hellish trying to navigate Windows without a mouse! Tech told me to call HP support for a driver download from the mouse but...They claimed the Model and Serial number were not found and wanted to sell me a new mouse. One more thing...The mouse was working FINE with Windows XP Pro, install by my computer guy (who said I souldn't spend another DIME on this old computer, but I can;t afford a new one now!) With the disc download of Windows Home...well, I don't get it! Is there a particular driver that would get this mouse working now that I am connected to the internet....? Thank you so much!


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May 12, 2011 at 11:21:11
If it's a ps/2 mouse (small, round, often green connector), you don't need to install drivers to get basic functionality. If it's a serial mouse ('d-shaped', smaller version of a video connector) then you need a generic driver loaded for operation before Windows starts, otherwise XP should recognise it. If it's a USB mouse then it should still be recognised as a generic mouse. So first thing to do is borrow a mouse from someone else to see if that works and if it does then you can pick up a new mouse for only a few pounds/dollars.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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May 12, 2011 at 11:29:39
Standard PS/2 Port mouse driver should work on just about any brand PS/2 mouse (assuming it IS PS/2, which you so helpfully neglected to mention). Or is it USB? Or wireless? Etc.....

Might there be an IRQ conflict?

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May 12, 2011 at 11:44:12
Just by chance.....Are you using a usb keyboard? If so do you have the mouse in the right connection?

Sounds dumb but I have a mouse that I always get in backwards as the mouse has a purple connector.

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May 12, 2011 at 12:55:43
Thanks John...I was under the impression because the mouse worked before that it was a related driver or install issue..Is that possible? At least that is what the Dell tech suspected- I know it sounds backwards...but...I guess I can pick up a mouse somewhere...
It is just strange that the mouse was fully functionall for so long with no issues and suddenly after wiping the drive clean and reinstalling Windows XP HOME it was not detected...It worked great with XP Professional....!
Computers are so weird....!

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May 12, 2011 at 15:11:45
you still have not answered the question of what type mouse


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