OE6 email printing

September 23, 2011 at 07:04:20
Specs: Windows XP
When trying to print emails from OE6, the body of the emails don't print, only the headers,this has only recently started to happen.

See More: OE6 email printing

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#1
September 23, 2011 at 07:20:14
Try restarting your windows machine. Also, I have to ask, why do you use outlook express, and why do you print your email?

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#2
September 23, 2011 at 07:44:17
Thanks Jowah,tried that many times but just tried it again to no avail.I use OE6 because I always have! Sometimes I need to print off receipts that I received or info for my grandson's schoolwork.

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#3
September 23, 2011 at 07:47:33
Oh ok. Just had to ask :). I would venture a guess that you recently installed internet explorer 8 (IE8). Outlook express actually uses IE8 to render the html of your email bodies on the screen, and also to print them. Microsoft screwed up, as usual. IE8 and OE6 are a bad combo. If you roll back to IE7, OE6 should start printing correctly again.

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Related Solutions

#4
September 23, 2011 at 09:15:17
I too use OE because I have no use for all the gimmicks of later inovations and it works fine. I also have XP and IE8. I just tried and OE printed the text as always. In fact I've not had an ounce of trouble with IE8.

Maybe IE8 reacts to some particular software mixes. I assume it prints OK from your word processor and elsewhere.

I suppose, until this issue is fixed, you could highlight the text and copy it into your WP for printing.

Take a look at this post tho:
http://www.windowsbbs.com/internet-...
From that it seems that if the MS info doesn't help, surprisingly, you reload or update your printer drivers.

Always pop back and let us know the outcome - thanks


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#5
September 23, 2011 at 09:45:58
Thanks again Jowah,I uninstalled IE8 and reinstalled IE7that didn't work either(although I use firefox5 as my main browser...........read on the web somewhere that going back to firefox5 from f f 6 might cure the problem but it didn't),I've also seen a suggestion that it may have been caused by a firefox update!

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#6
September 23, 2011 at 09:50:37
Hiya Derek, Thanks for your answer,I can copy and pastethe email into wordpad or notepad but the header of the email doesn't show! but that's not important.

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#7
September 23, 2011 at 09:57:57
Derek I forgot to mention that I uninstalled and re installed my printer(Kodak all-in- one ESP 3250) therefore reinstalling drivers and software,that didn't work either.

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#8
September 23, 2011 at 10:03:48
I know you guys are going to hate me for saying this... and I apologize if I sound like a jerk (I don't intend to), but virtually every problem experienced during the use of an email client will disappear if you switch to web based email. Plus, you'll be able to access your mail from anywhere, anytime.

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#9
September 23, 2011 at 10:14:36
Nah!,you're not a jerk mate,many people have said use a web based email.(I'm actually signed up to Google mail(Gmail) ) but old habits die hard as they say.I think I'll have to start using that.

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#10
September 23, 2011 at 10:28:12
Firefox is pretty well stand alone and shouldn't affect OE.

Webmail would be a way forward but it's an oddball symptom. If I think of anything I'll be back but don't hold your breath LOL.

EDIT:
A couple more ideas found here:
http://answers.microsoft.com/en-us/...

Always pop back and let us know the outcome - thanks


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#11
September 23, 2011 at 10:44:15
Derek,thanks.I've been searching the web for about 4 days now found many possibilities but got nowhere,so it's a good job I haven't been holding my breath or I'd have been pushing up daisies by now LOL.Anyhow it's been nice chatting to you both,thanks again.By the way I've noticed the time at the top of each reply is Pacific time,am I chatting to cousins across the pond?

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#12
September 23, 2011 at 10:50:58
Texas here mickyrush.

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#13
September 23, 2011 at 12:23:58
The middle of England here Jowah,the county of Derbyshire.

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#14
September 23, 2011 at 14:04:17
Another Englander here, nr Gravesend, Kent UK.

Somewhere on file (I have stacks) I have a safe method of repairing OE, which is not difficult. If you are interested and want the info let me know and I'll see if I can find it. I did use it once but it didn't cure my issue either (might try to find out what did, in case it is relevant).

EDIT:
Had my pint in the sun today LOL.

Always pop back and let us know the outcome - thanks


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#15
September 23, 2011 at 14:04:44
Glad to meet you. Speaking of England, it's almost time for me to head to the pub! :) just kidding.

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#16
September 23, 2011 at 14:12:17
All the best to each of you,I'm lifting my glass of Greek Brandy to you both! Cheers!

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#17
September 23, 2011 at 14:17:36
Hey Derek,the safe repair of OE might be worth a shot mate,if you could look it up and post a link on this page I'd appreciate it.

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#18
September 23, 2011 at 14:32:52
All the best to each of you,I'm lifting my glass of Greek Brandy to you both! Cheers!

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#19
September 23, 2011 at 14:38:15
Oh dear, not having much luck - maybe I never kept it. I'm trying to fiddle a long an rickety download right now but I'll have a better look around when that's finished. I should recognise it if I see it in Google.

Always pop back and let us know the outcome - thanks


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#20
September 23, 2011 at 14:46:07
Thanks for trying mate,just finishing my nightcap Brandy and calling it a night...G'night to you both.

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#21
September 23, 2011 at 15:11:17
Well, I did find this in my files (peeked inside and got the following URL):
http://www.softwaretipsandtricks.co...
Having felt certain I would recognise it, now I'm not 100% sure whether this was the one or not - possibly. I see it requires XP CD. Up to you whether you try it.

There are stacks of OE repair suggestions on the internet, including those from MS but I've no idea how good they are.

Always pop back and let us know the outcome - thanks


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#22
September 24, 2011 at 11:18:10
Hey Derek, you're the man!....I think!!!? I opened the URL you posted and did as instructed,restarted my PC,went into OE6 opened an email that I'd just received,opened file ,print, preview.When I clicked on print,of course, the print preview came up and lo and behold the whole email appeared ready to print.I cancelled the print job opened another email,went through the same procedure, only this time the main body of the email didn't show on the preview panel only the header! I then went back to the new email that did work and that came up perfectly.I'll go back into OE and send myself an email and see what transpires.....I'll let youknow.

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#23
September 24, 2011 at 11:44:24
Sent an email to my self and went through the procedure as above,The email body didn't show, only the headers once again.I looked at the bottom of the emails that won't print the email bodies and the one that would and they both show different versions of AVG virus checker.Ithink I'll try another anti virus(free) or re install the one I've got.

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#24
September 24, 2011 at 12:33:58
Never thought of the AV messing it up - quite a thought. I don't use AVG these days but know it takes over emailing. I no longer feel this is a necessary because anything nasty in an email will get picked up as soon as you activate it. AV's have been known to screw up email.

You could temporarily disable AVG to see if that helps your issue. In any event it is best to prevent it starting on boot before you uninstall it for replacement or re-install.

Avast seems to get good vibes these days. It's free, you just re-register annually. Microsoft Security Essentials is good too, quite lightweight and unintrusive.

Always pop back and let us know the outcome - thanks


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#25
September 24, 2011 at 13:08:16
Upgraded to AVG Free 2012,sent myself an email,previewed it before printing and the same thing happened,only the Header of the email showing,not the content......Time for a pint now,off to the pub!

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#26
September 24, 2011 at 14:03:58
I'm not familiar with AVG 2011 but on previous versions if you clicked around long enough in their control panel you could stop it dealing with email. Worth trying just to get AVG out of the equation. You might be able to temporarily turn AVG off altogether in the same place (msconfig if all else fails).

Several pints by the way this is going LOL.

Always pop back and let us know the outcome - thanks


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#27
September 25, 2011 at 03:56:31
The AVG 2012 interface allowed me to see and disable email scanning quite easily, which I did.It didn't alter my problem tho'.I think I'll admit defeat for now and if I need to print out an email I'll open "NotePad" and copy it to there and print.Thanks for your ideas anyway mate.An answer might appear to me one day!....All the best.

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#28
September 25, 2011 at 06:33:39
OK. Most likely OE screwed up somehow.

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#29
September 25, 2011 at 10:44:18
Update......Went further back with Internet Explorer,uninstalled IE7 (after uninstalling IE8 and installing 7 earlier) and installed IE6.Seems to have done the trick.

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#30
September 25, 2011 at 12:33:27
IE and OE are indeed linked, although my hunch about OE was obviously wrong.
It now seems that something quite fundamental to IE7 and above got screwed up.
It's good news that you now know that IE was the culprit.

Pity to be having to use IE6 these days though. Maybe you would now be OK if you updated to IE7, although I would understand if you preferred not to rock the boat.
I guess you could just ignore IE and only use Firefox for browsing.

Good news tho (sort of).

By the way, I'll be up your way in July 2012 - Crich Tramway Museum. It's the 60th anniversary of the last London tram. Dare I admit I was there in 1952? I'm a small time "old tram nutter" ("old" applying to both myself and the trams LOL).



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#31
September 25, 2011 at 12:51:34
I always used IE as my browser until 2 or 3 months ago when I decided to try Firefox and decided that I preferred it.I was debating removing IE altogether until I read somewhere that it was a bit risky and may affect my operating sytem.So I'll just see how things go from here on and hope that the problem remains cleared up.

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#32
September 25, 2011 at 13:04:17
Okey doke - good luck.

Always pop back and let us know the outcome - thanks


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