Solved no sound on XP sp3

April 26, 2014 at 03:59:10
Specs: Windows XP, 756
I don't have any sound when viewing Youtube on IE or Firefox or when XP starts up. Was working fine until I did an XP update then sound disappeared (before the Microsoft cut-off date).
I still get beeps from the X31 Thinkpad though, just no sound with Youtube or XP on start up for example.

By the way Youtube is lagging too since the win xp update -it wasn't before my sound problems.

I updated all the drivers for my laptop from the manufacturers site but to no avail.
I have the latest Flash installed.
Installed Shockwave too
Direct X installed - didn't make a difference. I think its something to do with the windows xp update cause after that my laptop got stuffed up, Youtube slowed and Soundmax drivers kept disappearing and reappearing.

Not sure why I can''t see the line in opetion under Volume controls either, it was there after the sp3 update but
seems to have disappeared.


I tried the regedit trick for audio whereby you trick windows into thinking it's service pack 2 (I'm on service pack 3, XP). Also checked Device Manager under audio, no ! marks beside the audio. I tried CCleaner as well. I disabled the video accelerator under settings in Youtube video as well I don't have many 3rd party programs installed on thee laptop eg no iTunes, no Skype either.

Update:
At the moment I can see the volume control (except line in) and Youtube is smooth, and the sound card is installed
under device manager, but still no sound for youtube or XP start up or IE/Firefox

Can some one help me please?
Thanks in advance


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✔ Best Answer
April 26, 2014 at 07:00:23
"I tried the regedit trick for audio whereby you trick windows into thinking it's service pack 2"

Why would you do that?

"HDA audio drivers not installed"

HDA, or more correctly, UUA (Universal Audio Architecture) is necessary for HD audio to work & is included in SP3. If you don't have SP3 or you tricked the OS into thinking you have SP2, you will need to install the UUA separately. This may help:

http://support.microsoft.com/kb/888111

If the above doesn't work, I suggest you undo the useless registry change you made & simply reinstall the proper audio drivers. Here you go:

Lenovo Audio Driver - direct download

BTW, if you only have 756MB RAM (probably 768MB with the rest going toward onboard graphics), you shouldn't expect stellar performance out of your laptop. Trim the fat & add more RAM.

message edited by riider



#1
April 26, 2014 at 04:04:57
I have done a system retore but it didn't help and checkdisk and this X31 lenovo laptop doesn't give me access to the intergrated sound device in Bios, it's not under Bios.

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#2
April 26, 2014 at 04:07:12
There are no errors or yellow signs with exclamation points under device manager.

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#3
April 26, 2014 at 04:40:33
I am not able to uninstall and reinstall the soundmax card because if I did that I would get a message saying "HDA audio drivers not installed". And when I do install the HDA drivers I still get the "HDA audio drivers not installed". At the moment device manager says SoundMax is isntalled.

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#4
April 26, 2014 at 07:00:23
✔ Best Answer
"I tried the regedit trick for audio whereby you trick windows into thinking it's service pack 2"

Why would you do that?

"HDA audio drivers not installed"

HDA, or more correctly, UUA (Universal Audio Architecture) is necessary for HD audio to work & is included in SP3. If you don't have SP3 or you tricked the OS into thinking you have SP2, you will need to install the UUA separately. This may help:

http://support.microsoft.com/kb/888111

If the above doesn't work, I suggest you undo the useless registry change you made & simply reinstall the proper audio drivers. Here you go:

Lenovo Audio Driver - direct download

BTW, if you only have 756MB RAM (probably 768MB with the rest going toward onboard graphics), you shouldn't expect stellar performance out of your laptop. Trim the fat & add more RAM.

message edited by riider


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