No sound on internet

Microsoft Windows xp home edition sp2b
October 18, 2009 at 16:09:45
Specs: Windows XP
i have no sound on the internet sits like youtube and myspace .ect i use firefox . my computer sounds are fine cause itues and other things play sound.. youtube and myspace use to play sound untill a few months ago i think afthe i updated my firefox it stoped working

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October 18, 2009 at 16:23:22
Hello Jenny009,

Just to isolate the problem, can you see if the sounds on those internet sites work fine on another web browser ( such as internet explorer )? Also, have you tried uninstalling and reinstalling firefox?

It's always nice to have some feed back after things are fixed =)

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October 18, 2009 at 16:27:01
it dose not work on IE either and no i havent try that how do i go about doing that ?

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October 18, 2009 at 16:44:44
Hey Jenny009,

Since you're experiencing the problems in both browsers, the problem is most likely not related to firefox so there is no need to try re-installing it. What you should try doing is uninstalling both Adobe Flash Player ( or related items ) as well as Java related items and try Re-installing them. Just go to:

Start->Control Panel->Add or Remove Programs

and for all the items that start with "Adobe Flash Player" or "Java", click on them and then click the "Remove" button that appears. Then restart your computer if necessary.

Now, you'll want to re-install them. Download and install Java from here:
and Adobe Flash from here:

After you've completed, test the websites again in both Firefox and Internet Explorer and post back.

It's always nice to have some feed back after things are fixed =)

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Related Solutions

October 18, 2009 at 17:30:23
still didn't help :(

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October 18, 2009 at 18:02:45

Try going to:

Start->Control Panel->Sounds and Audio Devices

Now, in the "Device Volume" section, click the "Advanced..." button. The "Play Control" window will open up. Go to the top left "Options" menu to select "Advanced Controls" and then click on "Properties". With the "Playback" bullet selected, check all the boxes in the section below labeled "Show the following volume controls:" and click the "OK" button. Now, back to the "Play Control". Uncheck anything that's muted ( microphone doesn't matter here ), and test again to see if your sites work. Also, when you're on a video site ( such at youtube ), try checking your flash options by right-clicking on the video then going to "Options". See if anything is muted.
If after all this, it is still not solved, it might be a problem related to your registry or even a DirectX related problem.

(='.'=) It's always nice to have some feed back after things are fixed =)

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